by: Karen Cayamanda
Thursday, December 18, 2014 | Outsourcing News |
Market intelligence firm Information Services Group (ISG) said 2014 seems to be one of the strongest years for outsourcing in the EMEA (Europe, the Middle East, and Africa) region.
One of the trends seen this year is that outsourcing went beyond Northern Europe. Year-on-year, the annual contract value (ACV) in France increased by 250%. ACV reached record-highs across the south of the continent.
Also, there is a shift towards getting more out of outsourcing contracts. CIOs are seen moving away from outsourcing simple IT management processes and shifting towards those that will bring about greater value in terms of business alignment. ISG predicted that the outsourcing market will post continuous growth, as businesses begin to regain confidence after the recession.
ISG said outsourcing buyers need to understand how they can get the most out of their contracts and how it would affect the business. It is predicted that this will start to gain momentum in 2015.
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