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Survey: PH Ranks 7th in List of Back Office Outsourcing Hubs

by: Sarah Joson

Wednesday, September 17, 2014 | Outsourcing News |

PH now more attractive as back office outsourcing hub

According to a survey done by global management consultancy, A.T. Kearney among 50 other locations, the Philippines has become more attractive to foreign companies that are looking to outsource back office processes.

In the 2014 A.T. Kearney Global Services Location Index which ranked 51 countries, the Philippines climbed two spots to 7th place. Back in 2011, the country placed 9th out of 50 countries in the index. Ratings were based on remote services activity and state initiatives to promote the sector.

The survey also had 25 indicators that fall under three categories: financial appeal (40 %), quality of workforce (30%), and overall business environment (30%). These factors are based on previous surveys, questionnaires, and information gathered from clients in a span of five years.

The index added that the bearing of each ranking factor also depends on where companies are going to outsource because it is one of the reasons affecting the price points of outsourcing deals.

As for the Philippines’ position, improvements in the workforce segment and business environment helped balance its poor performance in one of the factors which is financial attractiveness.


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