by: Sarah Joson
Monday, June 23, 2014 | Outsourcing News |
Last year, North America became the dominant region for the RPO market. This is after a moderate performance in 2012, which then grew to 21 percent in 2013 - its highest growth rate in the last three years. Latin America likewise witnessed remarkable growth at 23 percent. Meanwhile, Europe, Middle East, Africa (EMEA), and Asia-Pacific (APAC) experienced a moderate growth rate.
These findings were highlighted in the latest Everest Group report, Recruitment Process Outsourcing (RPO) Annual Report 2014 - Time to be Strategic.
Everest Group Vice-president Rajesh Ranjan said a lot of RPO contracts are nearing its expiration, and renewals are expected. During these renewals, clients have been found looking for providers that offer not only the in-demand services, but value-added ones as well. These include new ways to improve the quality of the talent pool, address employee-job mismatch, and new ways to collect and interpret data. He added that buyers should invest in strategic initiatives to develop the skills of employees. They should also capitalize on staff members who are experts in complex accounts and consider nurturing outsourcing relationships.
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