by: Sarah Joson
Products included in the list are said to have strong marketable potential. It includes processed fruits and marine products, organic food, auto parts, high-end garments, giftware, home furnishings, and business process outsourcing (BPO) services.
Seven European countries that have viable sectors for promotion were also listed down by the DTI’s Bureau of Export Trade Promotion Group.
One of the countries cited in the list is Germany, where a growing demand for bio-coconut products, as well as design-driven products such as furniture and houseware is seen. Although the footwear and garments segment has been described to have marginal prospects in the Eurozone, German firms Ariston Nord West Ring Schuh for shoes and Katag AG are expected to explore suppliers from the Philippines.
The report also said other sectors have long been promoted in Germany. These are BPO, Knowledge Process Outsourcing (KPO), and Intellectual Property.
by: Sarah Joson
by: Karen Cayamanda
The voice-based sector used to account for 65 percent of the entire outsourcing industry of the Philippines, but it has dropped to 60 percent, which means that the higher-value knowledge process outsourcing (KPO) sector is catching up with the call center sector. According to Jose Mari Mercado of the Information Technology and Business Process Association of the Philippines (Ibpap), this tells us that both sectors are continuously growing.
However, Mercado said this steady growth of KPO does not mean that the industry will no longer offer voice-based processes. The country remains the top destination for call center work. He said the industry will still use this advantage.
Moreover, Mercado noted that while growth is seen on both sectors, the industry is not aiming for a balance in the percentage between KPO and voice-based services. It’s all about taking advantage of the growing demand. Also, he dismissed the misconception about one sector having more or "higher" value than the other. He wanted to utilize what the industry has and take advantage of the opportunities for growth.