According to Chona M. Mantilla, Director at the Department of Labor and Employment (DOLE), hospitality management, construction, and services and manufacturing graduates this year have more to look forward to in the business process outsourcing (BPO) sector.
Mantilla said a lot of BPO operators are expanding, which will lead them to look for qualified workers. She added that more BPO companies have recently started operations in the country.
Mantilla noted that in their job portal www.phil-job.net, the BPO sector is the top industry in terms of employment opportunities. The portal has listed nearly 70,000 job openings, majority of which are for call center work (5,033 vacancies). Other jobs were related to service, production, and sales. There were also a lot of openings for receptionists, communications and electronics equipment technicians, and information technology specialists.
Mantilla said there are still challenges for job hunters since they would need the right skills and competencies to land the job. She then noted that the employment rate in the Philippines is at 94 percent, and is expected to increase in the coming months since new graduates will be joining the workforce.