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PH BPO to Produce more Jobs in 2014

by: Sarah Joson

Monday, January 6, 2014 | Outsourcing News |

In a statement, Pasig City Representative and renowned supporter of the Philippine business process outsourcing (BPO) industry Roman Romulo said the local outsourcing sector will produce an average of 124,000 jobs from 2014 to 2016. Data was drawn from sectoral projections where it is also anticipated that in three years’ time, the BPO industry will yield a total of 372,000 jobs.

Rep. Romulo, who is likewise chairman of the House Committee on Higher and Technical Education, added that these jobs will alleviate unemployment challenges particularly for college-educated Filipinos and they believe that larger BPOs will deliver in terms of developing new jobs as they acquire new deals.  

He cited two of the largest BPO operators in the Philippines - Accenture Inc. and Convergys Philippines Services Corp. Both are employing over 35,000 Filipinos in the country.  Furthermore, he gave details on the five largest BPO firms in the country based on their corresponding revenues in 2012. Accenture takes the lead with P28.104 billion. Convergys posted P17.281 billion, JP Morgan Chase Bank N.A-Philippine Global Service Center with P10.805 billion, 24/7 Customer Philippines Inc. earned P7.711 billion; and Telephilippines Inc. with P7.241 billion.

Meanwhile, a Pulse Asia Research Inc. report identified job creation as one of the top five crucial issues that must be resolved in the Philippines. The other four are controlling inflation, improving wage rates, corruption, and reducing poverty.


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