by: Sarah Joson
Wednesday, November 27, 2013 | Outsourcing News |
Jose Mari Mercado, President and CEO of the Information Technology and Business Process Association of the Philippines (IBPAP), recently lauded the efforts of member organizations for their support and contribution to regions struck by Typhoon Yolanda. He noted that the unity that spurred within the organizations during and after the traumatic calamity proves that the business process outsourcing (BPO) sector of the Philippines not only focuses on their growth and business success, but the welfare of the Filipino community as well.
As of November 15, donations from various outsourcing companies such as Wells Fargo, Genpact, Mondelez International Foundation, Arvato Corporation, e4e Global Services, TeleDevelopment, and Sales Rain have reached ?34 million cash and in-kind.
Majority of IT-BPM firms, specifically the ones spared from the typhoon, demonstrated business continuity. Sadly, one of the contact centers in Leyte which was severely affected by the tropical storm was found to have incurred damages. Shortly after the storm, executives reportedly flew in quickly to help the employees who came in to work. All of the employees were safe and the executives had ensured the employees’ safety and welfare through relief efforts.
IBPAP continues its efforts in Business Continuity Plans for member organizations in case business interruptions happen.
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