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Study: Cloud Services Change CIO Roles

by: Sarah Joson

Tuesday, September 17, 2013 | Outsourcing News |

The recently released CIO Viewpoint 2013-14 report from Michael Page Technology indicates that the roles of chief information officers (CIOs) may have changed due to the emergence and adoption of new technology.

Forty CIOs from various industries in Australia joined the survey, 53 percent of which declared cloud services had a moderate impact on their operation, while 29 percent believe it had a significant impact to their business.

Emily Wilson, Director at Michael Page Technology, said CIOs are now more occupied in playing the role of a business partner when managing vendors.

The report also indicated that 40 percent of CIOs were outsourcing 10 to 20 percent of their IT operations to service providers and were seen managing most of their workload in-house. Meanwhile, nearly 25 percent of the respondents shared they outsourced between 20 and 30 percent of their IT processes.

Meanwhile, more than half of the survey participants said they report directly to the CEOs, and 75 percent said they are responsible for regional or global IT functions.

Also, it was found that 73 percent of CIOs are planning to or have used a BYOD (bring-your-own-device) solution and there also those who are looking into applying a bring-your-own-computing business model.

For the coming months, 31 percent of the respondents said they are eyeing e-commerce processes, while 28 percent are looking into Big Data. Twenty-three percent of respondents are going to focus on cloud services and 18 percent said they will prioritize mobile technology


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