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BPO Firms Urged to Look for Talent outside Metro Manila

by: Karen Cayamanda

Monday, September 23, 2013 | Outsourcing News |

PH IT-BPO Sector to Tap Graduates Outside of Manila

About 10 percent of graduates outside Metro Manila are ready to be employed in the IT-BPM industry, that is why the Information Technology and Business Processing Association of the Philippines (IBPAP) urged BPO companies in the country to look for talent in nearby cities and provinces.

IBPAP noted that 75 percent of graduates every year come from provinces. According to IBPAP Senior Executive Director Gillian Joyce G. Virata, more than 70 percent of IT-BPM companies are based in Metro Manila. That means they are far away from where their potential employees are located. She said it is sensible to look for talent outside Metro Manila.

These cities and provinces were cited as potential areas where BPO companies can find talent: Cebu, Bacolod, Baguio, Davao, as well as Iloilo, Calabarzon, Region 1, and Region 2.

From 2011, BPO employment increased by 21 percent, with more than 700,000 jobs by the end of 2012.

IBPAP aims to post $16 billion in revenues by the end of 2013, $25 billion by 2016, and employ 1.3 million Filipinos directly and 3.2 million indirectly.    


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