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International Contact Center Expo to be Held in Cebu

by: Sarah Joson

Thursday, August 15, 2013 | Outsourcing News |

Cebu International Contact Center Expo

In celebration of its ninth year, the International Contact Center Conference and Expo (ICCCE) will be held in Cebu.  Thousands of delegates from across the world will get to combine business and pleasure from August 28 to 30. 

With the theme "Where the World Meets the Philippines", the three-day event is set to examine and tackle trends and best practices, to be spearheaded by business experts and industry leaders.  This annual celebration is the BPO industry’s biggest event in the country, as it serves to not only broaden networks and horizons, but also mingle with speakers and experts.

Contact Center Association of the Philippines (CCAP) provided the theme for this celebration and as its president, Benidicto Hernandez, mentioned in a press conference, they chose Cebu to promote locations outside Metro Manila, and to show the delegates what the city has to offer.  Hernandez takes pride in bringing the world’s largest contact center conference to Cebu, as it is burgeoning with great talent, modern infrastructure, and healthy business environment. 

The Queen City of Smile, as Cebu is locally known, is considered the 8th destination in the world in setting up contact centers, as reported by Tholons, a US-based research company.


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