Kabataan Party list Representative Terry Ridon recently proposed the House Bill 1180 or the Workers’ Welfare and Protection Act of 2013. The bill is set to protect the rights of Filipinos working in the business process outsourcing (BPO) sector.
If the law is ratified, it will pave the way for additional benefits which cover issues and work-related problems that are common in the BPO sector.
Ridon cited regularization issues for employees who have been with a company for more than six months or have passed the prescribed probation period. He said some companies use various strategies to avoid granting workers their regularization contract.
Moreover, Ridon said this would be the third time they petition for this bill to be approved. He anticipates support not only from call center owners but also from executives because he believes it will help in the productivity of employees and minimize a business’ attrition rate.
Ridon noted data from the Labor Organization study created in 2010, stating that globally, the Philippines is the second largest BPO destination with revenues amounting to $13 billion and a workforce of 700,000 Filipinos in 2012.
However, for 2013, it is projected to contribute $15 billion in gross revenues and employ 1 million Filipinos.