One of the key revenue- and employment-generating sectors in the Philippines is the information technology - business process outsourcing (IT-BPO). According to the President and CEO of the Information Technology and Business Process Association of the Philippines (IBPAP), Jomari Mercado, the outsourcing sector contributed nearly US$13.2 billion in export revenues last year, a 19 percent increase from 2011. It was also found that the sector created 137, 066 more jobs by year end, reaching a total of 776,794.
Meanwhile, the healthcare information management segment was found to have posted the highest increase in employment last year.
A report done by the Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) indicated that employment in the healthcare outsourcing sector increased 80 percent in 2012, reaching 45,000. Revenues contributed by the sector also grew 66 percent to $460 million.
Another sector which showed noteworthy growth is game development. Alvin Juban, President of the Game Developers Association of the Philippines (GDAP), said the game development industry’s revenues grew three-fold from $14 million in 2011 to $50 million in 2012 and employed 3,500.
The call center segment is still the leading job producer in the outsourcing sector.