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PH IT-BPO Exceeds 2012 Revenue Goal

by: Sarah Joson

Friday, March 29, 2013 | Outsourcing News |

IT-BPO Industry of the Philippines Surpasses Targets

The Information Technology and Business Process Association of the Philippines (IBPAP) recently noted that even with the lingering issues such as the strong peso and scarcity of skilled workforce, the information technology-business process outsourcing (IT-BPO) sector continued to grow - even exceeding its targeted revenues.  Based on initial data, IT-BPO firms in the Philippines posted $13.4 billion in revenues last year, which is marginally higher than the actual target. It is also 22 percent higher than 2011’s $11 billion revenue goal.

Jose Mari P. Mercado, the new president and CEO of IBPAP, expects that by next year, jobs in the IT-BPO segment will reach 1 million during the first quarter. During the last few weeks of 2012, the IT-BPO sector created 720,000 jobs.

The call center and healthcare outsourcing segments have also surpassed their revenue targets.

The IBPAP Executive noted that with the rapid growth of the sector, they are sticking to the Road Map where they’ve indicated targets of $25 billion worth of revenues and 1.3 million jobs by 2016 and $16 billion in revenues and 920,000 jobs for this year.


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