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PH Healthcare BPO to Post $1B Revenues by 2016

by: Sarah Joson

Thursday, November 8, 2012 | Outsourcing News |

The robust healthcare information management outsourcing sector of the Philippines is anticipated to contribute $1 billion worth of revenues and employ 100,000 Filipinos full-time by 2016.

During the 3rd Healthcare Information Management Outsourcing Services Congress in Makati last Tuesday, the immediate past president of the Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP), Myla Reyes, said highly-skilled English-speaking talent pool, first-rate telecommunications infrastructure, and economical business solutions in the Philippines could have propelled the sector.  She added that the Philippines is rapidly evolving into a pioneer in the healthcare outsourcing segment.

According to Reyes, the workforce of the industry has gradually increased from 14,000 in 2010 to 24,700 in 2011, and is expected to reach 43,000 this year. Revenues contributed by the healthcare outsourcing sector were also seen growing for the past three years from $102 million in 2010, $277 million in 2011, and is expected to reach $433 million this year.

In fact, the government considers it as one of the top priority growth industries, falling under the IT-BPO division. Programs are geared towards the improvement of the healthcare BPO sector by the Department of Science and Technology and HIMOAP.


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