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BPAP: Make Employee Welfare a Priority

by: Sarah Joson

Thursday, August 9, 2012 | Outsourcing News |

Employees are advised by the Business Processing Association of the Philippines (BPAP) to highly consider personal safety when contemplating to go to work during extreme weather.

Benedict Hernandez, BPAP President and CEO, said that the safety of business process outsourcing (BPO) employees, their families, and communities near BPO offices is their main concern during extreme circumstances. Moreover, the Aquino administration declared August 7 a no-work day due to torrential rains that caused floods. BPO employees were advised to stay at home. Those who choose to report to work should organize travel arrangements with their respective companies.

He added that as employees have shown commitment and support to the BPO sector through the past several years, they are also committed to them for a long-term partnership, especially during these trying times.

Meanwhile, Department of Labor and Employment (DOLE) Secretary Rosalinda Dimapilis-Baldoz said BPO employees who report to work during extreme circumstances are eligible for a 30% premium on top of their basic pay.

Last year, the BPO sector employed nearly 640,000 Filipinos and contributed over $11 billion in revenues. It is predicted to employ 1.3 million and post $25 billion in annual revenues by 2016.


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