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PH Posts Low Services Exports, though BPO Stays Strong

by: Sarah Joson

Monday, July 23, 2012 | Outsourcing News |

The first quarter data report recently released by the World Trade Organization and the United Nations Conference on Trade and Development showed that even if the Philippines has a robust business process outsourcing (BPO) sector, it’s still far from matching its neighbouring countries in terms of the overall commercial services segment.

BPO sector robust but still outdone by fellow Asian regions

Processes like BPO, financial services, tourism, transportation, as well as shipping and telecommunications make up the country’s commercial services export segment. It posted an 8.9% growth rate for this year’s first quarter, but was outdone by fellow Asian regions such as Indonesia, Malaysia, Singapore, and Thailand.

During the first quarter of 2011, the Philippines traded $3.8 billion worth of commercial services, while it reached $4.14 billion in the same period this year. Meanwhile, the Southeast Asian region was led by Singapore with $28.16 billion. Thailand posted $11.9 billion, Malaysia with $9.1 billion, and Indonesia with $5.6 billion.

The country was still at the bottom in terms of importing. Last year, the country imported $2.78 billion worth of services for the first quarter, whereas it increased 7.9%, reaching $3 billion in the same period this year. Nearby countries like Indonesia posted $8 billion, Malaysia with $10.3 billion, Thailand with $12.7 billion, while Singapore posted the largest figure at $27.5 billion.

The data also stated that the country’s commercial services surpassed the global rates in exports (3%) and imports (5%).


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