by: Sarah Joson
Tuesday, June 19, 2012 | Outsourcing News |
The measure is believed to help the Philippines to be at par with other countries that are following international standards of data protection, said BPAP President and CEO Benedict Hernandez. He added that it will help promote the country as a mature business process outsourcing (BPO) destination for investors.
The act is patterned on the standards of the European Parliament and aligned with the Asia Pacific Economic Cooperation (APEC) Information Privacy Framework.
He also noted that the IT-BPO industry of the Philippines is maturing rapidly as it is now providing different services other than voice-based processes to a variety of segments. In fact, high end services now contribute 30 percent to the industry’s revenues. It is seen to help sustain growth for non-voice, high-end services.
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