In a formal meeting last Feb. 2, British-Philippines Outsourcing Council (BPOC) Board Members Ian McGowan and Richard Patterson told Philippine Ambassador Enrique Manalo that they have a “very positive” outlook regarding the position of the country’s business process outsourcing (BPO) sector.
According to the Department of Foreign Affairs (DFA), the BPOC noticed that more and more clients, particularly from the UK, Australia, and Asia, are looking to outsource high-end services to locations that offer competitive pricing. Furthermore, McGowan and Patterson said outsourcing is not entirely unacceptable for established economies like the UK, stressing that businesses outsource to be globally competitive. They were also able to discern that with their experience with numerous British firms that are outsourcing to the country, when a position is filled in the Philippines, more job opportunities are created in Britain.
Manalo strongly supports BPOC’s efforts in shaping the country to become a prime outsourcing destination for the British market, saying that the Embassy will persevere in working with BPO organizations to develop the industry.
BPOC is a London-based, non-profit independent organization that aims to showcase the Philippines as a viable outsourcing location for British companies.