The business process outsourcing (BPO) sector, which posted a yearly growth rate of 20 percent, is expected to provide jobs and opportunities in the province of Cebu which could echo into the coming years.
Francis Monera , President of Cebu Property Ventures Development Corp. (CPVDC), the developer of Cebu IT Park, said the growth of BPO resulted to an increase in the demand for office spaces. That is why property developers in Cebu are investing in office leasing.
Monera added that factors such as a large educated workforce from nine large universities and the healthy fiscal environment continue to attract companies and investors to establish operations in the province. In fact, it was reported that Aegis People Support recently launched its own Aegis Tower Cebu at the Cebu IT Park.
According to Monera, Cebu Park District is set to house 20 percent more of its current 50,000-strong workforce once the buildings are completed. Some of the firms that are said to be expanding are Stream Global, Convergys, HP, Fluor Daniels, Dell, and JP Morgan & Chase.
Monera also said Cebu is being primed as the second most viable BPO destination in the Philippines, with Manila being the first, and that more jobs will be provided once the hubs start operations.
As for service offerings, Jerry Rapes, Chairman of information and communications technology (ICT) at Cebu Chamber of Commerce and Industry (CCCI), stated that with additional training and proper allocation of skills to job openings, Cebuís candidates will be competent enough to handle knowledge process outsourcing (KPO)-related processes.
This was also supported by Monera, whoís also the Chairman of the Board for Cebu Educational Development Foundation for Information Technology (Cedf-it). He identified the private sector, academe, and local government as a team, striving to improve the skills of potential candidates.