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BPO to Play a Huge Role in PH Growth Plan

by: Sarah Joson

Monday, November 21, 2011 | Outsourcing News |

BPO sector huge factor in PH economic growth

President Benigno Aquino III’s Philippine Development Plan strategy (PDP 2011-2016) highlights the business process outsourcing (BPO) sector as a huge factor in the country’s economic growth.  Cayetano Paderanga, Director-General Secretary of the National Economic Development Authority (NEDA), said that some industries were overlooked in previous economic growth reports.

President Aquino’s strategy for the country includes “Social Contract with the Filipino People”, focusing on “Good Governance and Anti-Corruption” to “Achieve Inclusive Growth, Create Employment Opportunities, and Reduce Poverty.”

Paderanga said during the PDP’s visit in Davao City, the BPO industry can help the country achieve the growth goal. In an industry that is rapidly growing, it is no longer right to say that BPO is only about call center work. He added that the sector has actually diversified when it comes to service offerings such as backroom operations and graphics.

Also, BPO hubs have emerged in other locations aside from Metro Manila. These include cities like Cebu, Davao, Cagayan de Oro, and even Pangasinan. Panderanga also said that provided that a location has good educational institutions, BPOs will definitely develop in the area.


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