by: Sarah Joson
Friday, October 21, 2011 | Outsourcing News |
The funding will be used by the Technical Education and Skills Development Authority (TESDA) and the Business Processing Association of the Philippines (BPAP) for a training program that will enhance the workers’ skills needed in the industry.
BPAP Chairman Alfredo Ayala said Filipinos are already known as world-class workers and the country is considered as the top call center destination. The goal is to be number one in IT-BPO services. The training program will help the industry in getting talent with the right skill set.
Non-voice BPO such as legal, health care information management, publishing, animation, game development, and software development will be highlighted in the training program.
Other organizations such as the Animation Council of the Philippines, Call Center Association of the Philippines, Game Development Association of the Philippines, Healthcare Information Management Association of the Philippines, National ICT Confederation of the Philippines, and the Philippine Software Industry Association are selected to collaborate with TESDA and BPAP.
The government sees the training program as a significant factor to realize the IT-BPO industry’s Roadmap for 2016, which is to generate 4.5 million jobs and post $25 billion in export revenues.
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