As the K+12 education program of the Department of Education (DepEd) faces opposing views from parents, students, and teachers, it has found an ally in the Business Processing Association of the Philippines (BPAP).
The Kindergarten +12 plan will set six years of elementary education. This will be followed by four years of junior high school and two years of senior high school. According to BPAP President Alfredo Ayala, this plan, once implemented, can improve the quality of workforce in the BPO or call center industry. He said that recruiting applicants as call center agents is difficult because of workers’ inadequate communication skills that resulted from lack of educational training, the workers have only finished two years in college or they cannot be hired even if they are qualified because of the age limit.
DepEd Secretary Armin Luistro welcomed this support from the BPAP. “This would erase all doubts about the program and pave the way for its acceptance by the public, especially the parents.”