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BPAP Asks RP BPO Firms to Hire Workers Outside Manila

by: Karen Cayamanda

Monday, September 27, 2010 | Outsourcing News |

BPAP urges BPO industry to hire more workers outside Metro Manila

Recognizing the availability of competent talent pools in provinces, an official of the Business Processing Association of the Philippines (BPAP) said firms in the business process outsourcing (BPO) industry must hire more workers outside Metro Manila.

BPAP executive director Ma. Jamea S. Garcia said that out of 400,000 graduates every year, only 25 percent are from Metro Manila, illustrating the competent talent pool available in other regions. “Talents are always there, the companies just need to find the applicants who will perfectly match their expectations." She added that the perception of not having enough talent in the provinces must be changed.

Garcia said the country’s BPO industry is aiming to reach the $12-billion revenue target by 2011. Based on a different report, Commission on Information and Communications Technology (CICT) Chairman Ivan Uy said the BPO industry will likely hit the $9 billion revenue mark this month or in October, and may even close the year with revenue that is close to $10 billion.


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