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Nasscom Outlines Ethical Practices for Indian IT-BPO

by: Karen Cayamanda

Wednesday, April 28, 2010 | Outsourcing News |

NASSCOM Publishes Ethical Practices for Outsourcing

The Governance and Ethics Committee of the National Association of Software and Service Companies (Nasscom) recently released the key recommendations for India’s IT-BPO industry in order to develop highest probity standards and strengthen corporate governance within the industry.

Recommendations included in the report are: ethical practices for contracts, data security, clear accountability, compliance with legal matters, and customer satisfaction.

To ensure that the company and employees are aligned in terms of common goals, Nasscom’s recommendations include confidentiality of information, protection of company assets, and adherence to policies. The report also outlined points that will promote a safe working environment for employees as well as clear guidelines to strengthen ethical practices with vendor partners.



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