President Gloria Macapagal-Arroyo is confident the Philippines is
poised to take over as the leading destination for Information and
Communication Technology-Business Process Outsourcing (ICT-BPO), Philippine Daily Inquirer reported.
Arroyo's statements regarding the performance of her nation's ICT
outsourcing sector were made during a speech at the John B. Lacson
Foundation Maritime University in Iloilo City as part of her Cyber
Iloilo is currently ranked as the third fastest growing outsourcing
location among the top 10 next-wave outsourcing cities next to Metro Laguna and
Metro Cavite. Iloilo's ranking is followed by Davao, Bacolod City,
Bulacan East, Bulacan West, Cagayan de Oro, Lipa City and Pampanga
“Today, the Philippines with 90 million people has challenged India’s 1
billion population for BPO supremacy. Compared to $.02 B in 2001, which
is almost nothing, our BPO industry has earned more than $7 billion in
2009. And that is not far behind India’s $9 billion (earnings) for call
centers,” Ms. Arroyo stated.
According to the President, the growth of the Philippines' outsourcing
sector has shown positive growth trends due to services that include
offshoring and outsourcing processes such as accounting, legal,
medical, personnel and administration services.