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BPO firms open in Taguig, add 3,000 jobs

by: Carlo Abadilla

Thursday, February 4, 2010 | Outsourcing News |

American firms, CSS Crop. And UST Global have unveiled their new Business Process Outsourcing (BPO) centers in Fort Bonifacio, Taguig City. The pair are looking to hire over 3,000 workers this year, Manila Standard Today reported.

“We are looking at hiring around 1,000 people in the next 12 months,” said UST Global chief executive, Sajan Pillai in a briefing.

CSS and UST each have capacities of 1,000 workers and 400 seats. Pillai says UST Global expects its current workforce to increase to between 3,000 and 5,000 in the next three years, with revenues reaching an annual $150 million. CSS on the other hand, is looking to go from 400 to 2,000 employees this year.

“On the BPO part of our business, we see that our Philippine delivery center will contribute 20 percent to 25 percent in our revenues in the next few years,” stated CSS chief executive, Nick Sharma.

Sharma added that CSS could possibly expand to provinces for a second outsourcing facility in the Philippines. Its center in Taguig is the second-largest of its outsourcing facilities next to its center in Chennai, India.



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