According to Socio Economic Planning Secretary, Augusto Santos, China is an outsourcing destination that will prove as a key challenge for the Philippine Business Process Outsourcing (BPO) sector.
According to the Philippine Daily Inquirer, Santos stated in a briefing that the Philippines “may be overtaken” if precautionary methods are not undertaken. The briefing followed a meeting of the National Economic Development Authority (Neda) board and the National Anti-Poverty Commission in Malacañang.
Santos exhibited recent developments in China, namely its continuing effort to improve its English proficiency levels.
“We are part of the global community and there is economic competition among countries. If we want to increase our competitiveness, we have to continuously improve our proficiency in English,” Santos stated.
The Philippines’ advantage as an outsourcing destination was partly affected upon integration of a new minimum wage law. Along with India, the Philippines has been facing competition from outsourcing destinations such as Vietnam, Malaysia and Sri Lanka – who have all been aggressively marketing themselves as BPO destinations; the Inquirer said.