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Outsourcing Buyers Choose Cost Savings over IT Security

by: Karen Cayamanda

Thursday, October 29, 2009 | Outsourcing News |

Cost Still Key Driver of Outsourcing

IT managers are concerned about IT security, but companies still opt for providers that offer low-cost services even if they cannot prove their IT security credentials.

According to the YouGov survey commissioned by the NCC Group, 20% of survey participants said the IT processes that they outsource are less secure compared to those done in-house. On a separate PA International Outsourcing Survey 2009, 31% said they will outsource more IT processes over the next year. These results show that low costs outweigh IT security when it comes to outsourcing.

“The security industry and IT managers are calling for suppliers to prove they are secure, yet companies choosing to outsource business critical systems simply aren’t asking the right questions, and are putting business critical functions at risk as a result,“ said John Redeyoff, head of 365 Assured, a new security and performance certification program from NCC Group. “Businesses that fail to check their suppliers’ credentials, choosing cost and convenience over security, are investing in false economy.”  


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