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RP's BPO Industry Poised to Reach Growth Target this Year

by: Karen Cayamanda

Thursday, September 17, 2009 | Outsourcing News |

BPO Growth Targets could be Achieved this Year

Ray Anthony Roxas-Chua, Secretary of the Commission of Information and Communication Technology (CICT), believes that the BPO industry in the Philippines will hit the growth target of 20% for 2009 despite the global economic downturn.

“Despite the current global economic crisis, the IT-BPO industry is expected to grow approximately 20 percent for 2009. While the bulk of revenue still comes from voice services, the industry is now focusing on diversifying into the higher value-added non-voice services, such as software development, which will provide higher paying jobs to Filipinos,” he said.

Roxas-Chua added that the country is on track in reaching the goal, and Cebu will play a role in the growth of the BPO sector since it is now seen as an ideal outsourcing destination. “Cebu has respectable international business community because of its friendly environment."


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