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India, China, and RP Named as Top BPO Players

by: Karen Cayamanda

Thursday, September 24, 2009 | Outsourcing News |

Philippines is third best BPO destination

As India and China registered outsourcing revenues worth US$48 billion and US$28 billion respectively, and the Philippines with an estimated US$7.3 billion by the end of 2009, these countries are the top players in the global outsourcing scene. This is according to a report made by XMG Global, a research firm in Canada.

The world's total revenue for this year is poised to reach US$373 billion. Vincent Altez, XMG Global senior analyst, said that India's market share will reach 44.8 percent, while China will account for 25.9 percent. The Philippines is considered as the third best BPO destination, and the country is expected to generate 6.9 percent of the global outsourcing revenue.

"We are seeing new levels of normalcy in which the recession has provided the opportunity to rationalize, and shift work to other offshore destinations other than India,” Altez said.


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