by: Karen Cayamanda
Tuesday, September 22, 2009 | Outsourcing News |
At least one million Filipino workers will be employed in the country's business process outsourcing (BPO) industry by 2010. This is according to a statement from Malacañang which was released last September 20. The Palace is confident that BPO jobs will reach one million next year despite the current global economic slowdown.
The BPO sector is poised to grow further as it offers not only voice-based services but also non-voice work including medical transcription, animation, and software development. With $6.1 billion in revenues generated last year, the sector has become a major factor in helping the economy of the country.
While most BPO companies set up offices in Metro Manila, other provinces such as Cebu, Subic, Baguio, Cagayan de Oro, and Bacolod are emerging as ideal hubs for outsourcing, and the government has launched a training program called PGMA-Training for Work Scholarship Program (PGMA-TSWP) to meet the increasing demand of the growing industry.
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