Outsourcing Whitepapers

eBook

Top 10 offshore teams to secure business goals

This eBook details the top 10 teams that you can easily outsource to the Philippines.

eBook

Outsourcing: a viable solution for tech businesses

This eBook takes you through real world outsourcing success stories, what roles you can outsource and why tech businesses should outsource to the Philippines.

eBook

How Australian businesses use outsourcing to fuel growth

The following eBook draws on recent survey findings from our clients to provide an in-depth review of the drivers and trends in the onshore market.

eBook

Business efficiency: lessons from the pandemic

This eBook explores how you can maximize your business efficiency without having to make a significant investment.

eBook

The future of healthcare delivery in the U.S.

In recent years, the U.S. healthcare industry has undergone major changes in the platforms they work with and the way they deliver healthcare. This eBook explores what the future holds for the industry and how can providers stay one step ahead.

eBook

Everything you need to know about offshoring Part 1

This eBook is part 1 of your one and only guide to offshoring. It discusses outsourcing in depth providing you with all the knowledge you need to set yourself up for offshoring success.

eBook

Everything you need to know about offshoring Part 2

This eBook is part 2 your essential guide to offshoring. It discusses topics such as systems and processes required, how to get started, choosing the right provider and more.

eBook

Innovation and outsourcing for SMEs

For SME businesses in any stage of growth, offshore outsourcing is proving to be more than just a cost savings measure.

eBook

Offshoring customer service

Want to take your customer service to the next level? Find out why you should consider offshoring your customer service and what you can expect when offshoring to the Philippines in this eBook.

eBook

Rediscovering the Philippines

The Philippines is the one of the fastest-growing economies in Southeast Asia with companies all over the world perceiving the country as one of the best outsourcing locations in the world.

eBook

Future trends in eCommerce

Staying up-to-day with the latest trends in eCommerce can be a challenging task especially in the current climate, so we’ve narrowed it down to the top 10 trends you should be watching.

eBook

Future trends in the insurance industry

The insurance industry has experienced a huge shift in the usual way of doing business. This eBook details the top seven trends to watch for in the insurance industry.

Case Study

Technology case study: Improve staff morale and retention

Discover how a Canadian payment provider used offshoring to balance costs and staff morale succesfully, all while growing their business.

Case Study

eCommerce case study: Manage unexpected growth

Want to learn how you can concentrate on growing your business without having to worry about employment costs or support functions like customer service, marketing or logistics?

Case Study

IT case study: Win a competitive advantage while reducing costs

Discover how a medical data retrieval company used offshoring to grow to nearly 100 full-time staff allowing them to bid on large contracts at a highly competitive price.

Case Study

IT case study: Expand business operations and product output levels

Discover how a high-tech IT startup used offshoring to aggressively expand their operations and produce more than 10 times the output by downloading this case study.

Case Study

Construction and engineering case study: Minimize costs to achieve business growth

Find out how one of Australia’s leading engineering groups, through outsourcing, reduced their service delivery costs while maintaining quality and efficiency goals.

Case Study

IT case study: Achieve 24/7 customer support

Looking to service your clients 24/7 and assure customer success? Download this case study to learn how one of our clients achieved this with the help of an offshore team.

Case Study

Insurance case study: Improve quality, productivity and business efficiencies

Discover how a national insurance brokerage used offshoring in the Philippines to increase one team’s productivity by 34% in this case study.

Case Study

Healthcare case study: Save on administrative costs and meet client demands

Want to know how to scale your healthcare organization while saving 63% in administration costs? Download this case study to learn how one of our clients achieved this.

Case Study

Hospitality and tourism case study: Facilitate business growth and scalability

One of our clients experienced exponential growth and improved their business structure as a result of implementing an offshore team. Download this case study to learn more.

Checklists and Templates

Choosing the right offshoring provider for your business checklist

Every offshore partner is different. So, before you enter into a relationship with one, it’s important that you know exactly what they offer. This checklist will help you find out.

Checklists and Templates

Social media posting plan template

Take your social media posting to the next level by prioritizing and organizing it into a schedule using this free template.

Checklists and Templates