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    Glossary of key outsourcing terminology and models

    Glossary of key outsourcing terminology and models

    Outsourcing is where one company engages another company to provide services that were traditionally performed in-house. Deloitte’s Global..

    BPO market update: strength in numbers

    BPO market update: strength in numbers

    When it comes to embracing change, the Business Process Outsourcing (BPO) industry has long prided itself on its ability to adapt and evolve. From..

    The Ultimate List of Outsourcing Statistics

    The Ultimate List of Outsourcing Statistics

    Global markets and improvements in technology have changed the way businesses work. For many, staying competitive means capitalizing on the world..

    Offshoring companies rise to the challenge during uncertain times

    Offshoring companies rise to the challenge during uncertain times

    Coronavirus has changed the business environment forever and business process outsourcing companies or BPOs have played a key role in helping..

    Future trends that will impact the Philippine outsourcing industry

    Future trends that will impact the Philippine outsourcing industry

    The outsourcing industry has been on an upwards trend since the late 1980s experiencing huge growth from US$266.9 billion in 2018, to an expected..

    The evolution in offshore outsourcing

    The evolution in offshore outsourcing

    Over the last few decades, we've seen dramatic changes in the offshore outsourcing industry as a result of huge advances in technology. The model..

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