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Live Chat Outsourcing - Supercharging Startup Business' Growth

Building a startup is one of the most challenging and rewarding experiences imaginable. But it’s not for the faint-hearted. 

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Step by Step Guide in Setting Up an Outsourced Technical Support Team

In today’s world, reliable technical support is a vital part of any business, large or small. Even the most painstakingly designed apps will go..

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Customer Service Outsourcing Directions in 2020 - The Future is Offshore

Of all the business sectors, customer service potentially has the most to gain from technology. 

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Could Outsourced Customer Service Be Your Secret Weapon?

Offshoring, outsourcing, BPO — whatever you call it, strategically sending sections of business operations overseas is one of the fastest growing..

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Fee Transparency: “Surely there’s a markup on staff wages to cover your services?”

When considering your options for offshoring, you may have noticed many providers boasting a “low, all-inclusive price”. It’s an hourly rate per..

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How Does Culture Affect Your Offshoring Success?

With its beautiful natural surroundings and bustling cities, the Philippines has a lot going for it. But once you spend some time there, you..

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