Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
Can't find what you're looking?
View the full list of roles here.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Highly respected contact center professional Haidee C. Enriquez has been appointed CEO of MicroSourcing and Beepo.
Reporting to Probe CX CEO Andrew Hume, Haidee’s appointment follows a decision to bring Beepo into the MicroSourcing portfolio as part of a logical alignment given both businesses deliver managed-operations-based outsourcing.
She brings a wealth of experience to the role, having spent almost two decades in management positions within the Philippine BPO/contact center industry, most recently as Chief People Officer at global contact center company, Sitel.
Mr. Hume said Haidee was the perfect candidate to guide MicroSourcing and Beepo during the next phase of their evolution.
“Haidee is recognized by her peers as one of the leading Filipino contact center professionals for her distinction in service to the local, regional and global industry,” he said.
“She is well-connected within government, business and socio-civic circles due to her active involvement in initiatives to uplift the practice of people and business management in the country and the BPO industry’s expansion to the countryside.
An alumna of the Harvard Business School, Haidee has previously led Sitel’s fastest-growing region in APAC as General Manager of the company’s countryside operations, with almost 4,500 associates in the Philippines across seven sites in three locations.
She is Chair of the HR Council of the Contact Center Association of the Philippines, an officer of various business and socio-civic organizations and was named ‘People Manager of the Year’ by the People Management Association of the Philippines in 2017.
Away from the office, Haidee is a licensed SCUBA diver, organic gardening practitioner and considers herself a “nature-adventurer” and strong advocate of health and wellness.
MicroSourcing’s existing senior leaders will report to Haidee, along with Mitch Punzalan who has been appointed Beepo Operations Manager in Clark.
Founded more than 40 years ago, Probe CX is an award-winning customer experience organisation that employs more than 15,000 staff across 6 countries including the highly professional teams at MicroSourcing and Beepo.
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