Sean Baker

Sean Baker

Vice President - Sales and Business Development MicroSourcing

Managing direct and indirect sales efforts to ensure client outsourcing success.

Sean brings more than 20 years of sales and executive management experience to MicroSourcing, growing and scaling emerging and established businesses across Australia, New Zealand and the US.

Before MicroSourcing, Sean worked in business development, marketing and sales executive roles. Since joining MicroSourcing in 2016, Sean continues to work one-on-one with our clients to identify opportunities to reduce costs and improve efficiencies through our Philippines' outsourcing model.

Sean is passionate about helping businesses embrace the benefits that offshoring has to offer. His ability to recognise areas of opportunity within our clients and provide solutions that reduce costs and improve efficiencies, makes Sean a valuable asset to the MicroSourcing sales team.

Written posts

Reasons to outsource accounting and bookkeeping services

Reasons to outsource accounting and bookkeeping services

On the first day of 2024, Financial Executives International (FEI) shared a disturbing statistic with its members – more than 300,000 accountants and..

Scaling smart: how outsourcing can support sustainable business growth

Scaling smart: how outsourcing can support sustainable business growth

Are you grappling with the challenges of talent acquisition in today's fiercely competitive job market? Do you feel the weight of economic pressures..

An outsourcing playbook for hard-to-fill-positions

An outsourcing playbook for hard-to-fill-positions

Step into the realm of strategic talent acquisition, where the pursuit of the perfect candidate can be an ongoing challenge. Vacancies for these..

MicroSourcing CEO claims top honor at Asia leadership awards

MicroSourcing CEO claims top honor at Asia leadership awards

MicroSourcing CEO Haidee Enriquez was deeply honored when recently named one of Asia CEO’s 15 Woman Leader of the Year Circle of Excellence awardees.

The outsourcing cost reduction formula

The outsourcing cost reduction formula

In today's highly competitive business landscape, medium to large organizations are constantly challenged to optimize costs while maintaining..

Why outsourcing in retail is a winning strategy

Why outsourcing in retail is a winning strategy

Not so long ago, ‘Big Four’ accounting firm Deloitte accepted the challenge of checking the pulse of the retail sector. Having shown remarkable..

5 tips for running onshore and offshore teams in parallel

5 tips for running onshore and offshore teams in parallel

For the best part of a decade, I have had the pleasure of working in a sector that plays a pivotal role in helping businesses reduce costs and..

How outsourcing promotes sustainable growth

How outsourcing promotes sustainable growth

It is no secret that outsourcing is a proven strategy for overcoming recruitment challenges. At a time when 75% of companies are reporting..

How to outsource customer service in 2023

How to outsource customer service in 2023

Skip straight to the statistics summary.Customer service has overtaken product and price as a key differentiator for businesses. Offering superior..

Outsourcing insurance claims handling processes

Outsourcing insurance claims handling processes

The insurance industry’s claims handling processes are quite resource intensive and claims can take a long time to process, from initiation to a..

Trends in construction and engineering services outsourcing

Trends in construction and engineering services outsourcing

Outsourcing has long been a valuable strategy for businesses keen to increase efficiencies and reduce costs in areas as diverse as customer service,..

Ultimate guide to FP&A tools – benefits, buyer’s tips and best options

Ultimate guide to FP&A tools – benefits, buyer’s tips and best options

Financial planning has long been an integral component of business life. The ability to access the risks and opportunities that an organization faces..

The complete guide to outsourcing employees

The complete guide to outsourcing employees

In the late 1700s, American statesman Benjamin Franklin uttered the immortal line that nothing was certain in life except death and taxes. More than..

2023 financial services market update

2023 financial services market update

Each year we get further away from the events of early 2020, and it gets easier to forget just how uncertain that period was. As the COVID-19..

Philippines gig economy: The rise and risks

Philippines gig economy: The rise and risks

A lot has been written about the Philippines freelance boom in recent times, so much so that the phenomenon has earned its own moniker. Article after..

How to maximise the cost saving benefits of outsourcing

How to maximise the cost saving benefits of outsourcing

Organizations of all sizes are always looking for cost-saving measures but every now and then it becomes a necessity rather than a bonus. Such is the..

2023 skills in demand: fixing labor shortages

2023 skills in demand: fixing labor shortages

From March 10, 2020, the day prior to the World Health Organization's declaration of COVID-19 as a pandemic, to February 28, 2022, a total of 122,823..

10 trends in banking and finance 2023

10 trends in banking and finance 2023

Despite massive challenges, banks have deployed technology and displayed impressive agility to continue to serve customers, maintain productivity and..

The end of the labor shortage: Understanding the rise in job cuts

The end of the labor shortage: Understanding the rise in job cuts

More than half of executives surveyed by Deloitte1 believe the talent shortage is coming to an end. This may seem optimistic but they also found that..

Top business trends of the year: stay ahead of the game

Top business trends of the year: stay ahead of the game

With regular market fluctuations and changes in consumer behaviour happening year to year, organizations have no choice but to pivot and strategize,..

The ultimate list of outsourcing statistics

The ultimate list of outsourcing statistics

Global markets and improvements in technology have changed the way businesses work. For many, staying competitive means capitalizing on the world..

2022 remote working statistics you need to know

2022 remote working statistics you need to know

In early 2020, a small business owner named Matthew Ross faced a dilemma that was becoming increasingly common for employers. As the co-owner of..

Stay remote, go hybrid or head back to the office?

Stay remote, go hybrid or head back to the office?

If the headlines are to be believed, a war is brewing in the modern workplace.

The future of customer experience

The future of customer experience

Customer experience has long been talked about in boardrooms but many people would question whether it has always been acted upon. While it’s all..

The impact of quiet quitting on business and how to address it

The impact of quiet quitting on business and how to address it

It is fair to say Kevin O’Leary knows a thing or two about business. Nicknamed ‘Mr Wonderful,’ the Canadian entrepreneur is estimated to be worth..

Six tips for managing companies through a recession

Six tips for managing companies through a recession

There has been much discussion in recent months about whether the United States is in a recession. Based on the general definition – two consecutive..

How to balance cost and quality in CX

How to balance cost and quality in CX

The red pen is out in earnest. Between soaring inflation, the lingering impact of the global pandemic and supply chain issues, executives and..

The complete guide to FinTech outsourcing

The complete guide to FinTech outsourcing

The FinTech industry has been thriving thanks to its ability to leverage digital transformation to offer regular financial services at a lower cost...

30 questions to ask your outsourcing provider

30 questions to ask your outsourcing provider

There is a lot to like about outsourcing. From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor..

Ultimate guide to outsourced data entry services

Ultimate guide to outsourced data entry services

It would be fair to say that data entry is not considered the most glamorous of career options. In a world where children increasingly want to grow..

The definitive guide to hiring outsourced employees

The definitive guide to hiring outsourced employees

There comes a time in the evolution of many organizations when someone finally broaches a delicate subject. For some, it is because business is..

8 hidden costs of outsourcing - and how to mitigate them

8 hidden costs of outsourcing - and how to mitigate them

For an industry that has been on the rise for several decades, outsourcing shows no signs of slowing down. Valued at $187 billion in 2018, the..

How to build a risk management strategy

How to build a risk management strategy

Not so long ago, leading consulting firm PwC conducted a survey of almost 1,400 chief executives from more than 90 countries. It was the kind of..

Why hire offshore virtual assistants?

Why hire offshore virtual assistants?

Virtual assistants are responsible for providing support to organizations from remote locations. They usually perform administrative duties such as..

The ultimate collection of HR outsourcing statistics

The ultimate collection of HR outsourcing statistics

Skip straight to the statistics summary

Lessons from the Great Re-evaluation

Lessons from the Great Re-evaluation

Before we get started, the Great Re-evaluation is a term that stems from another - The Great Resignation. Let’s start there. The Great Resignation is..

The importance of trust in a digital-first world

The importance of trust in a digital-first world

In the final days of June 2018, at a time when people still traveled the world without masks on their faces and proof of vaccination in their hand..

The future of B2B sales: the new buying journey

The future of B2B sales: the new buying journey

Organizations engaged in business-to-business (B2B) sales are starting to implement new digital channels as a way to remain competitive and..

The definitive guide to outsourcing accounting

The definitive guide to outsourcing accounting

The accounting profession is on the cusp of a revolution. Once an obvious job choice for anyone with a good head for numbers and a fancy calculator, ..

The insurance industry’s outsourcing solution

The insurance industry’s outsourcing solution

Given insurance companies exist to support others during difficult times, it is often forgotten they face massive challenges of their own. Those..

How to grow your tech business with 5 simple tactics

How to grow your tech business with 5 simple tactics

In today’s competitive environment, scaling a tech business can be extremely difficult - and full of uncertainty and risk. In just the first quarter..

Marketing and Sales Strategy: 10 Tips to to Fuel Your Business Growth

Marketing and Sales Strategy: 10 Tips to to Fuel Your Business Growth

Consumer behaviors have shifted and businesses must find time to re-assess budgets and targets, but also plan how their sales and marketing teams..

How to leverage remote working to deliver business efficiencies

How to leverage remote working to deliver business efficiencies

The future has arrived – remote working is now the norm rather than the exception.

Project management's ultimate tool - the business case

Project management's ultimate tool - the business case

From organizing the number of administrative employees and procurement requirements to breaking down project stages to present timelines and project..

The trends set to shape the insurance industry post-pandemic

The trends set to shape the insurance industry post-pandemic

The COVID-19 pandemic has impacted the insurance industry in numerous ways, with the global insurance market contracting by -2.3% in 2020 as a..

What You Need to Know About Insurance Outsourcing

What You Need to Know About Insurance Outsourcing

Outsourcing is nothing new in the insurance industry. In fact, insurance has led the way in many respects, adopting outsourcing to address a wide..

Top business efficiency lessons from COVID-19

Top business efficiency lessons from COVID-19

Every business has the same goal; to drive efficiencies and get the most out of their resources. To keep it simple - reducing costs and increasing..

Why digital solutions are the key to meeting consumers’ changing needs

Why digital solutions are the key to meeting consumers’ changing needs

If anyone needed further convincing that digital transformation is essential for businesses to remain competitive in our ever-changing world,..

The questions you need to ask your back office offshoring provider

The questions you need to ask your back office offshoring provider

Outsourcing back office functions takes pressure off your local team and gives them more time to focus on high-value, complex projects that generate..

The top 4 benefits of offshoring your technical support

The top 4 benefits of offshoring your technical support

When people think about offshore support, they often envisage large call centres full of telemarketers. And while traditional outsourcing was..

Future trends in the insurance industry

Future trends in the insurance industry

The insurance industry has undergone some significant changes in recent years as a result of fast paced technological and consumer behavior shifts -..

How to integrate your offshore and onshore teams

How to integrate your offshore and onshore teams

Integrating your offshore team into your onshore team is possibly one of the most important elements of outsourcing. Failing to integrate the two..

5 Departments You Might Consider Outsourcing Other Than Customer Service

5 Departments You Might Consider Outsourcing Other Than Customer Service

Traditional outsourcing is a thing of the past - no longer is it reserved for large companies or call centres. Outsourcing has transformed into a..

Top 10 benefits of outsourcing accounting and payroll

Top 10 benefits of outsourcing accounting and payroll

Of all the departments within a business, accounting and payroll is probably one of the few areas where most of the work is repetitive and..

How to scale your accounting firm

How to scale your accounting firm

Growing your accounting firm can be quite a challenging task.

7 business apps that will improve business efficiency

7 business apps that will improve business efficiency

Want to drive efficiencies in your business? It can be as easy as downloading a few apps.

5 tips to manage remote staff effectively

5 tips to manage remote staff effectively

There is often a perception that outsourcing is a set and forget strategy. This is not the case at all.

The top 5 benefits of outsourcing

The top 5 benefits of outsourcing

Cost savings is often the first benefit that comes to mind when people think of outsourcing, however, the process has many more business benefits..

Surviving and Thriving in COVID-19

Surviving and Thriving in COVID-19

The impact of COVID-19 on the business landscape across the globe has been nothing short of profound. And we’ve seen absolute extremes in these..

How to plan for the post-JobKeeper business environment

How to plan for the post-JobKeeper business environment

As the Australian economy moves closer to the end of government JobKeeper support, many businesses are grappling with the reality of what this will..

The Rise of Remote Working

The Rise of Remote Working

Long before a certain pandemic dominated headlines, the global labour market was already experiencing an increasing trend in remote working. In fact,..

Step by Step Guide in Setting Up an Outsourced Technical Support Team

Step by Step Guide in Setting Up an Outsourced Technical Support Team

In today’s world, reliable technical support is a vital part of any business, large or small. Even the most painstakingly designed apps will go awry..

A guide to outsourcing tasks for startups

A guide to outsourcing tasks for startups

Skip straight to the statistics summary.

Outsourcing fee structures - what you need to know

Outsourcing fee structures - what you need to know

When considering your options for offshoring, you may have noticed many providers boast a “low, all-inclusive price”. It’s an hourly rate per..

How Does Culture Affect Your Offshoring Success?

How Does Culture Affect Your Offshoring Success?

With its beautiful natural surroundings and bustling cities, the Philippines has a lot going for it. But once you spend some time there, you quickly..

How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

If you’re a small to medium business and you’re looking to grow and compete for a bigger market share, offshoring parts of your business will no..

10 steps to outsourcing success

10 steps to outsourcing success

Attempting to outsource or offshore your business functions without a plan, is like trying to cook a seven-course meal with nothing more than a camp..

Why the Philippines Has Become an Offshoring Leader

Why the Philippines Has Become an Offshoring Leader

Offshoring is a natural option if you’re looking to cut costs, boost productivity and quality while maintaining focus on your core business. But not..