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Outsourcing Service Providers Competing for Key Trends

by: Ronald Escanlar

Friday, April 29, 2011 |

Key growth trends causing competition among outsourcing service providers

Cloud computing, multisourcing, restructuring – these are the key trends that are driving growth in the outsourcing industry, spurning service providers to be more competitive, as concluded by a new research report released by an outsourcing advisory firm.

Sourcing advisory firm TPI has just released TPI Momentum(SM) Market Trends & Insights 2010 Annual Report, which showed that last year, the outsourcing industry was hugely affected by the emergence of cloud computing, the surge of multisourcing contracts among clients, and the high volume of expiring service contracts.

"2010 was not a growth year for many segments of the industry," commented Paul Reynolds, TPI Momentum chief research officer. "For service providers to increase pipelines and improve profitability in 2011, they will need an accurate reading of current client preferences and market trends, an appropriate strategy to respond and disciplined execution in the face of strong competition. This report provides the information they need to understand the size and scope of opportunity in the global outsourcing market."

The TPI Momentum report sourced data from the TPI Index, reports and analyses of TPI advisors spread across the globe. The report said clients would adopt Cloud Computing in the near future, with provisions for the Cloud indicated in outsourcing agreements. Service providers would be adjusting their Cloud-based services in tune with the demands of the market, the report added.

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