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Emergency Preparedness

by: Sarah Joson

Tuesday, September 30, 2014 |

Emergency Preparedness 101

Be prepared for anything. Know what to do during emergency situations if you are at home, on the road, or at the office.

MicroSourcing Emergency Preparedness



Wednesday, October 1, 2014

What about the safety of the employees who were already in the building? How will they go home? Any transportation for the stranded workers? all of these were not done the last time there was a typhoon, NO ANNOUNCEMENT WAS GIVEN, NO TRANSPORTATION PROVIDED. We are not immortals to defy mother nature and still go to work. I have seen others BPO's who have announcements jst to inform the workers not to come to work if its really dangerous outside. Pls check site for reference. :)

Cha Ortiguero

Thursday, October 2, 2014

I have a suggestion about this. It is best to ensure that the measure to take is known before the shift ends to all (project) employees across MOA site, specially during typhoon in the "At the office" Situation. That way, we will know what to do and be able inform our loved-ones at home if we can go home or need to stay in the office for safety .


Tuesday, October 21, 2014

It is true that the safety of the employees is paramount, that is the reason why we published these posters to remind everyone that you can always inform your supervisor if you are unable to go to work due to unsafe situations at home or on the road. For those that are already in the office, employee safety is also very important. That is why we offer food (so you donít have to risk yourself by going out for lunch) and encourage you to just stay at the office if the roads are unsafe.


Tuesday, October 21, 2014

...Better to be stranded at the office (with food, electricity and shelter) than be stranded on the road. Similar to most other BPO companies, during emergencies, we activate our call tree to check the status of all employees; we provide meals not only to stranded employees but to all employees that were able to come in; weather updates have been provided to your department POCs and your management for informed decisions.


Tuesday, October 21, 2014

... Also, as part of our BCP, clients are informed of the situation, and our clients understand that targets may not be met and work may be routed to other channels, until such time the emergency situation has lifted.

Rest assured that here in MicroSourcing, like in most other companies (BPO or otherwise), employee safety will always be a priority.


Tuesday, October 21, 2014

Weather updates are provided to your department POCs and to site management for informed decisions. Clients are also informed at this point for project specific action plans. This information and action plans are then cascaded to your operations management for cascading to TLs and supervisors, who will in turn cascade it to all their downstreams.

Rest assured that we will be strengthening communication channels to employees further so that you in turn can use the information.

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