Small- and medium-sized enterprises (SMEs) face the challenge of handling and managing various tasks, not to mention rising expenditure in order to keep up with the competitive market. Outsourcing has proven to be a valuable business strategy for a variety of reasons: to keep costs down, better allocate resources, and to meet the demands of running a business.
As a result, outsourcing companies have become strong partners for SMEs and continue to attract more SME clients. If you are decided on committing to an outsourcing partner, check on the following things first:
- Functions to be outsourced. Make an assessment on which business processes you need to turn over to a third-party provider. The most common functions that SMEs outsource are IT support, customer support, virtual assistant (VA), human resources and recruitment, PR and marketing (traditional and digital), and social media management.
- Company reputation and history. It's important to screen your potential outsourcing partners and find out if they are the right fit for you. How long have they been in the industry? If you can, look up previous work for other clients, how many and who are their clients (past and present), are they updated and compliant with all the laws and regulations, and what type of outsourcing services they offer and specialize in.
- Payment terms. Outsourcing companies offer flexible arrangements that you are most comfortable with.
- Control on operations. Contrary to assumptions, outsourcing gives you more control and minimizes risk at the same time.
- Contract. Have them draw up a contract for you and see if you both agree on all the terms.
Learn more about MicroSourcing’s services that best fit for SMEs today.