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How to outsource bookkeeping

How to outsource bookkeeping

Ask anyone who has launched a small business and they will remember how exciting the early days were. Amid the expected stresses and pressures, there would have been a buzz from dedicating their energies to a...

    How to outsource bookkeeping

    How to outsource bookkeeping

    Learn why outsourced bookkeeping is proving a savior for small business owners.

    How to implement outsourcing in healthcare

    How to implement outsourcing in healthcare

    Discover why more hospitals and health services are embracing offshoring in healthcare and the steps that will ensure success.

    How AI is impacting the accounting and finance sector

    How AI is impacting the accounting and finance sector

    Discover why artificial intelligence is set to be a game-changer for accountants and their clients.

    Reasons to outsource accounting and bookkeeping services

    Reasons to outsource accounting and bookkeeping services

    Discover why more businesses are looking for external support to tackle their accounting and bookkeeping needs.

    Scaling smart: how outsourcing can support sustainable business growth

    Scaling smart: how outsourcing can support sustainable business growth

    Unlock growth with strategic outsourcing. Check out these expert insights and strategies to scale your business.

    5 tips to improve environmental sustainability in outsourcing

    5 tips to improve environmental sustainability in outsourcing

    Discover how outsourcing providers are joining the fight to tackle climate change and environmental degradation.

    An outsourcing playbook for hard-to-fill-positions

    An outsourcing playbook for hard-to-fill-positions

    Discover effective strategies for tackling challenging hires in our outsourcing playbook for hard-to-fill positions.

    How to overcome revenue cycle management healthcare challenges

    How to overcome revenue cycle management healthcare challenges

    Discover the revenue cycle management (RCM) challenges facing healthcare executives and how outsourcing can help.

    The impact of generative AI on the BPO industry

    The impact of generative AI on the BPO industry

    Learn why outsourcing providers should tread carefully in the rush to embrace generative AI.

    MicroSourcing CEO claims top honor at Asia leadership awards

    MicroSourcing CEO claims top honor at Asia leadership awards

    MicroSourcing CEO, Haidee Enriquez, honoured as the Woman Leader of the Year at the Asia CEO Awards for her outstanding leadership.

    Ultimate list of healthcare outsourcing statistics

    Ultimate list of healthcare outsourcing statistics

    Discover the numbers, growth drivers and market trends behind the healthcare outsourcing revolution.

    The outsourcing cost reduction formula

    The outsourcing cost reduction formula

    Discover proven strategies, best practices and practical insights to unlock substantial savings through outsourcing.

    5 ways AI is changing customer service

    5 ways AI is changing customer service

    Discover how artificial intelligence is transforming the customer service landscape for the better.

    Why outsourcing in retail is a winning strategy

    Why outsourcing in retail is a winning strategy

    Learn how a growing number of retailers are turning to outsourcing to overcome challenges in the current economic climate.

    The importance of corporate social responsibility at MicroSourcing

    The importance of corporate social responsibility at MicroSourcing

    Discover how MicroSourcing has reinvented its approach to CSR for the better.

    Complete guide to outsourcing construction and engineering services

    Complete guide to outsourcing construction and engineering services

    Discover why outsourcing construction and engineering services is becoming more common and how it can help your business.

    How AI is improving data management

    How AI is improving data management

    Discover how artificial intelligence is changing the world of data management for the better.

    5 examples of how AI is improving healthcare

    5 examples of how AI is improving healthcare

    Discover how artificial intelligence is helping deliver better care for patients and lower costs for providers.

    5 top data management software solutions

    5 top data management software solutions

    Discover why data management strategies are essential in the digital world and the best software to help enhance your performance.

    5 tips for running onshore and offshore teams in parallel

    5 tips for running onshore and offshore teams in parallel

    Discover how to establish a successful onshore/offshore operation with the help of a frontline expert.

    Project HIRED: MicroSourcing's solution to the accountant shortage

    Project HIRED: MicroSourcing's solution to the accountant shortage

    Discover how one offshore provider is going the extra mile to help clients overcome the accounting skills shortage.

    How outsourcing promotes sustainable growth

    How outsourcing promotes sustainable growth

    Discover why more businesses are turning to outsourcing to ease pressure on their growth ambitions.

    5 reasons to outsource software development

    5 reasons to outsource software development

    Learn how outsourcing is helping businesses of all shapes and sizes tackle a global tech skills shortage and stay ahead of competitors.

    Complete guide to healthcare outsourcing

    Complete guide to healthcare outsourcing

    Discover why an increasing number of health executives are looking offshore to meet the needs of their hospitals and practices.

    5 benefits of outsourcing in healthcare

    5 benefits of outsourcing in healthcare

    This blog explores the pros and cons of outsourcing your healthcare services to the Philippines.

    How to outsource customer service in 2023

    How to outsource customer service in 2023

    An outsourced customer service team can help your business achieve its goals in an increasingly digitized, always-on world.

    Outsourcing insurance claims handling processes

    Outsourcing insurance claims handling processes

    Find out how outsourcing can help insurance companies gain a competitive advantage in this blog.

    Trends in construction and engineering services outsourcing

    Trends in construction and engineering services outsourcing

    Discover the biggest challenges facing construction and engineering firms and how looking for talent offshore can help.

    Ultimate guide to FP&A tools – benefits, buyer’s tips and best options

    Ultimate guide to FP&A tools – benefits, buyer’s tips and best options

    What is FP&A and why is it important for organizations?

    Global recruitment update 2023 - challenges, trends and strategies

    Global recruitment update 2023 - challenges, trends and strategies

    Learn what businesses can do to overcome talent shortages, changing expectations and wage pressures in the recruitment market.

    The complete guide to outsourcing in finance and accounting

    The complete guide to outsourcing in finance and accounting

    Discover how to change your business for the better with this comprehensive insight into the world of outsourced finance and accounting.

    The complete guide to outsourcing employees

    The complete guide to outsourcing employees

    Learn the answers to the questions businesses ask when stepping into the world of outsourcing.

    2023 financial services market update

    2023 financial services market update

    Discover the top trends, key factors and country-by-country insights set to shape financial services in 2023.

    BPO market update: a plan for the future

    BPO market update: a plan for the future

    Discover insights into what the future holds for the outsourcing sector from one of the industry’s key players.

    The complete guide to outsourcing in education services

    The complete guide to outsourcing in education services

    Outsourcing providers are playing a key role in helping education providers navigate the modern world.

    Philippines gig economy: The rise and risks

    Philippines gig economy: The rise and risks

    Freelancing is booming in the Philippines but companies should think twice before overlooking the established world of outsourcing.

    6 benefits of outsourcing eCommerce tasks

    6 benefits of outsourcing eCommerce tasks

    Explores the top benefits of outsourcing for eCommerce tasks, from cost savings and improved efficiency to access to a global talent pool.

    How to maximise the cost saving benefits of outsourcing

    How to maximise the cost saving benefits of outsourcing

    With experts predicting economic hard times, discover how outsourcing can reduce costs and help future-proof your business.

    2023 skills in demand: fixing labor shortages

    2023 skills in demand: fixing labor shortages

    Stay informed about the latest skills trends and how to stay competitive, discover opportunities and the challenges ahead.

    The hidden price of employee attrition: a look at turnover costs

    The hidden price of employee attrition: a look at turnover costs

    Take a closer look at employee turnover, its causes, costs and ways to avoid and deal with it.

    10 trends in banking and finance 2023

    10 trends in banking and finance 2023

    Explore the latest trends shaping the banking and finance industry on our blog.

    6 digitalization trends transforming the banking industry

    6 digitalization trends transforming the banking industry

    Digitalization is changing the game. Discover the top 6 trends driving the digital revolution on our blog.

    The end of the labor shortage: Understanding the rise in job cuts

    The end of the labor shortage: Understanding the rise in job cuts

    Is the labor shortage coming to an end with job cuts on the rise? Learn how to navigate the change.

    Top business trends of the year: stay ahead of the game

    Top business trends of the year: stay ahead of the game

    Stay ahead of the game with these top business trends shaping the global marketplace.

    Tech trends we'll see this year

    Tech trends we'll see this year

    Hyperautomation, artificial intelligence, anywhere operations and the rise of 5G are some of the top technology trends we’ll see in 2021.

    The future of healthcare delivery in the U.S.

    The future of healthcare delivery in the U.S.

    The top five key trends set to influence the U.S. healthcare sector in the near future.

    The ultimate list of outsourcing statistics

    The ultimate list of outsourcing statistics

    Discover the numbers behind the game-changing industry tipped to attract global spending of $731 billion this year alone.

    The impact of AI on business

    The impact of AI on business

    Learn how AI is impacting different business sectors and how your business can embrace AI to enhance operations in this blog.

    Innovior acquired by Probe CX

    Innovior acquired by Probe CX

    MicroSourcing’s parent company, Probe CX, announces the successful acquisition of Innovior.

    2022 remote working statistics you need to know

    2022 remote working statistics you need to know

    From productivity and happiness to global trends, discover the numbers behind the remote work revolution.

    Tips for eCommerce customer service outsourcing

    Tips for eCommerce customer service outsourcing

    Running an eCommerce business is hard enough without being weighed down by customer service demands and that is where outsourcing comes into its own.

    Stay remote, go hybrid or head back to the office?

    Stay remote, go hybrid or head back to the office?

    With the pandemic having eased, battle lines are being drawn as employers push for a return to the office and workers cling to their remote work..

    How outsourcing reservations is helping the hotel and hospitality industry

    How outsourcing reservations is helping the hotel and hospitality industry

    Maximizing bookings is crucial to the success of any hospitality operator, which is why so many are looking beyond their own four walls for help.

    The future of customer experience

    The future of customer experience

    The pandemic forced many businesses to step up their CX offerings but the focus is now on how technology and recruitment can help maintain their..

    The complete guide to outsourced web development

    The complete guide to outsourced web development

    With choosing the right web development strategy of increasing importance, outsourcing providers are providing a premium solution.

    Top five countries to outsource software development

    Top five countries to outsource software development

    Discover the outsourcing hotspots where tens of thousands of highly qualified software developers are waiting to help drive the digital..

    Five ways that chatbots qualify leads

    Five ways that chatbots qualify leads

    The human touch will always be important in the sales world but technology is helping businesses identify the best people to target for those sales.

    The four pillars of employee health and wellbeing

    The four pillars of employee health and wellbeing

    Why is a workforce wellbeing program important and what initiatives can you start investing in to promote a healthier workplace culture?

    The complete guide to outsourcing IT services

    The complete guide to outsourcing IT services

    here is a reason even tech giants such as Google and IBM outsource IT services - it works. Discover the story behind a sector growing at a phenomenal..

    The impact of quiet quitting on business and how to address it

    The impact of quiet quitting on business and how to address it

    Quiet quitting is the latest trend to sweep the business world but what exactly is it and why should leaders be concerned?

    Call center script examples and best practices

    Call center script examples and best practices

    Discover the simple tool that helps call center agents to navigate all manner of conversations, including examples of the solution in action.

    Six tips for managing companies through a recession

    Six tips for managing companies through a recession

    As fears grow for a potential global recession, there are various strategies business leaders can implement to lead their

    How can tech companies leverage metaverse outsourcing?

    How can tech companies leverage metaverse outsourcing?

    The metaverse is shaping as the greatest tech revolution since the internet - but what is it and how can your company benefit?

    How to balance cost and quality in CX

    How to balance cost and quality in CX

    As businesses look to tighten their fiscal belts, there is no need to sacrifice a positive customer experience in the quest to reduce costs.

    The complete guide to FinTech outsourcing

    The complete guide to FinTech outsourcing

    Discover the benefits of FinTech outsourcing and what FinTech tasks and functions are best suited to send to offshore teams.

    30 questions to ask your outsourcing provider

    30 questions to ask your outsourcing provider

    Outsourcing is a proven way to reduce costs and increase efficiencies but only if you partner with the right provider.

    Ultimate guide to outsourced data entry services

    Ultimate guide to outsourced data entry services

    Data entry is a valuable task that needs to be treated as a priority for organizations.

    How to combat candidate ghosting

    How to combat candidate ghosting

    Discover what candidate ghosting is and how organizations can reduce their chances of being ghosted by potential employees.

    5 steps to building an effective communication strategy

    5 steps to building an effective communication strategy

    Quality communication should be a priority for any business and it starts with developing and deploying a quality communication strategy.

    How eCommerce chatbots can boost sales and customer retention

    How eCommerce chatbots can boost sales and customer retention

    AI-powered chatbots are changing the way eCommerce businesses deliver customer service.

    The definitive guide to hiring outsourced employees

    The definitive guide to hiring outsourced employees

    Imagine a one-stop shop for helping businesses decide if hiring outsourced employees is the right move for their situation. Well, this article may..

    Five ways for eCommerce businesses to tackle the post-COVID slowdown

    Five ways for eCommerce businesses to tackle the post-COVID slowdown

    As shoppers increasingly return to brick-and-mortar stores, it is time for eCommerce businesses to think outside the square and embrace new..

    8 hidden costs of outsourcing - and how to mitigate them

    8 hidden costs of outsourcing - and how to mitigate them

    Before partnering with an outsourcing provider, it is essential to know there are a few hidden costs that can come as a surprise.

    How to build a risk management strategy

    How to build a risk management strategy

    It is time for business leaders to give risk management the attention it deserves by putting the subject at the top of their agendas.

    How outsourcing boosts start-up growth

    How outsourcing boosts start-up growth

    Discover why partnering with an outsourcing provider is a smart strategy when pursuing start up growth.

    Why hire offshore virtual assistants?

    Why hire offshore virtual assistants?

    Learn what tasks to outsource to a virtual assistant and what value hiring offshore virtual assistants can bring to your organization in this blog.

    The ultimate collection of HR outsourcing statistics

    The ultimate collection of HR outsourcing statistics

    Discover the HRO statistics that matter and how your business can benefit from investing in human resource outsourcing.

    5 ways to improve employee engagement

    5 ways to improve employee engagement

    Discover what employee engagement is, why it’s important and 5 ways you can enhance your overall employee engagement score.

    Social commerce trends: what you need to know

    Social commerce trends: what you need to know

    Discover the statistics around social commerce and the trends that your organization should embrace.

    The gig economy: a liquid workforce

    The gig economy: a liquid workforce

    Discover what the gig economy is, the impact of the gig economy on various markets and how you can benefit from investing in this fast-growing liquid..

    What is The Great Reshuffle?

    What is The Great Reshuffle?

    Pandemic-induced epiphanies’ have inspired countless workers to seek new goals, new jobs and new employers.

    The ultimate guide to Industry 4.0 – inside the fourth industrial revolution

    The ultimate guide to Industry 4.0 – inside the fourth industrial revolution

    A complete guide to Industry 4.0. Learn how the fourth industrial revolution can help a business streamline its operations and procedures.

    Your guide to implementing a healthy hybrid workplace

    Your guide to implementing a healthy hybrid workplace

    The pandemic forced executives to embrace remote work options but the focus has now moved to their ability to foster healthy hybrid workplace models.

    Outsourcing or subcontracting – what’s best for my organization?

    Outsourcing or subcontracting – what’s best for my organization?

    Business leaders have been won over by the benefits of outsourcing and subcontracting but make no mistake - they are both unique in their own way.

    Benefits of outsourcing medical billing and coding

    Benefits of outsourcing medical billing and coding

    Hospitals and health services are under increasing pressure to reduce costs. Offshoring helps reduce medical billing and coding needs.

    eCommerce Trends 2022

    eCommerce Trends 2022

    Discover the current state of the eCommerce market, emerging trends for 2022, and how a major eCommerce trend, outsourcing, can benefit your bottom..

    Why high-growth start-ups are turning to outsourcing

    Why high-growth start-ups are turning to outsourcing

    Many entrepreneurs find themselves overwhelmed when rapid growth turns their start-up dream into a logistical nightmare.

    How to establish an offshore customer service team for startups

    How to establish an offshore customer service team for startups

    Discover how to establish an efficient and sustainable offshore customer service team for startup organizations in this blog.

    Lessons from the Great Re-evaluation

    Lessons from the Great Re-evaluation

    Discover what the Great Re-evaluation is all about and the lessons organizations can take from this phenomenon to increase their ‘likeability’.

    The benefits of global outsourcing

    The benefits of global outsourcing

    What is global outsourcing? What are the advantages and disadvantages? Why are organizations investing in outsourcing offshore? Find out more in this..

    The importance of trust in a digital-first world

    The importance of trust in a digital-first world

    There is no excuse to not take the time to consider why trust is important in business and especially in a digital world. Read more in this blog.

    How to avoid the fallout of the great resignation

    How to avoid the fallout of the great resignation

    A post-pandemic spike in the number of people quitting their jobs is putting businesses under huge pressure – but solutions are within reach.

    How to get outsourcing right

    How to get outsourcing right

    Discover the key questions to ask when developing your outsourcing strategy.

    What you need to know about “The Great Resignation”

    What you need to know about “The Great Resignation”

    In this blog, discover how 'The Great Resignation' is influencing economies and workplaces worldwide

    The future of B2B sales: the new buying journey

    The future of B2B sales: the new buying journey

    Learn about the future of B2B sales in this blog here.

    How outsourcing medical billing is boosting healthcare

    How outsourcing medical billing is boosting healthcare

    Amid a global pandemic and increasing compliance, outsourcing medical billing is providing much-needed relief for hospital and health services.

    Key technology for hybrid workplaces

    Key technology for hybrid workplaces

    Remote work is here to stay and new technologies are playing a crucial role in enhancing the modern hybrid workplace.

    10 ways to provide a positive candidate experience

    10 ways to provide a positive candidate experience

    How important is candidate experience for an organization and how can you improve yours?

    Pros and cons of outsourcing blockchain development

    Pros and cons of outsourcing blockchain development

    Assembling a blockchain development team can be an expensive exercise. No wonder an increasing number of businesses are looking offshore to meet..

    The definitive guide to outsourcing accounting

    The definitive guide to outsourcing accounting

    Discover why businesses choose to outsourcing accounting in this detailed insight into the world’s most outsourced industry.

    What is the difference between HRO and RPO?

    What is the difference between HRO and RPO?

    With companies under increasing pressure to meet their HR and recruitment needs, outsourcing providers are helping to ease the load.

    Knowledge management software tools

    Knowledge management software tools

    As companies realize the growing importance of storing and sharing knowledge with ease, innovative software tools are making a world of difference.

    Glossary of key outsourcing terminology and models

    Glossary of key outsourcing terminology and models

    With 70% of businesses saying they outsource to reduce costs, learn more about the different types of outsourcing using our glossary of key..

    How RPO can improve the candidate experience

    How RPO can improve the candidate experience

    Find out why more companies are turning to RPO providers to ensure they get the right people for the right jobs.

    A definitive guide for HIPAA compliance among remote workers

    A definitive guide for HIPAA compliance among remote workers

    Discover how hospitals and health services can maintain HIPAA excellence in the remote working world.

    Why healthcare outsourcing is on the rise

    Why healthcare outsourcing is on the rise

    Discover the ideal outsourcing partner for healthcare services and hospitals - tailored solutions, extensive research, and exceptional credentials.

    The benefits of outsourcing bank marketing

    The benefits of outsourcing bank marketing

    There has never been a better time to explore how outsourcing can help reduce costs, increase efficiencies and deliver much-needed wins in bank..

    5 tactics to grow your finance business

    5 tactics to grow your finance business

    Want to grow your finance business? Check out our 5 tactics to stay competitive here.

    The 'war for talent': the skills of tomorrow

    The 'war for talent': the skills of tomorrow

    Discover the 'supply and demand' conundrum for skilled talent and how companies stay competitive and overcome talent shortages in this blog.

    How Banks Are Prioritizing Digital Solutions

    How Banks Are Prioritizing Digital Solutions

    As technological innovation sweeps the banking and finance industry, the race is on to identify and implement the latest digital solutions and..

    The channel-less customer experience

    The channel-less customer experience

    What is a channel-less customer experience, and how can your business implement it to keep up with the needs of today’s connected customer? More in..

    Beyond COVID - Finance industry trends post-pandemic

    Beyond COVID - Finance industry trends post-pandemic

    Key trends shaping the finance industry post-pandemic and how leaders can ensure they are ready to utilize them to gain a competitive edge.

    How digital disruption can drive business innovation

    How digital disruption can drive business innovation

    Times of disruption and change can be uncomfortable. Discover how businesses are accelerating purposeful innovation through digital disruption in..

    How to be where your customers are when it matters

    How to be where your customers are when it matters

    It is one thing to know where people at are at every step of their customer journey. It is another to ensure your business is there to engage with..

    The insurance industry’s outsourcing solution

    The insurance industry’s outsourcing solution

    Insurance companies face significant challenges in modern business but outsourcing is playing a key role in easing the load.

    Top 5 Benefits of Hiring a Virtual Receptionist

    Top 5 Benefits of Hiring a Virtual Receptionist

    Working smarter, not harder, is a goal for many businesses and virtual receptionists are allowing organizations of all sizes to do just that.

    Customer acquisition for the bank of the future

    Customer acquisition for the bank of the future

    As digital innovation continues to revolutionize the banking

    How to write a call center script

    How to write a call center script

    Crafting a winning call center script is a crucial but simple step for businesses wanting to deliver a positive customer experience.

    MicroSourcing awarded ‘Best Workplace’ distinction

    MicroSourcing awarded ‘Best Workplace’ distinction

    MicroSourcing was awarded the distinction of 'Best Workplace' by Voice Project. Discover why here.

    The comprehensive guide to outsourcing web development

    The comprehensive guide to outsourcing web development

    Looking for a complete guide to outsourcing your web development tasks? This blog provides a comprehensive run-down on everything you need to know.

    How to grow your tech business with 5 simple tactics

    How to grow your tech business with 5 simple tactics

    Want to grow your tech business? Check out our 5 simple tactics to stay competitive here.

    Why providing great customer experience is so important

    Why providing great customer experience is so important

    Discover why great customer experience is so important for businesses today and the strategies to implement it successfully. Read more here.

    The growing need for Content Moderation

    The growing need for Content Moderation

    The content moderation sector is tipped to reach up to U.S. $6 billion and it’s little wonder given the impact it can have on a company’s reputation..

    The evolution of consumer spending

    The evolution of consumer spending

    Studying consumer spending behavior has never been more important as retailers adapt to a world where shoppers want to buy what they want, when they..

    eCommerce Outsourcing for the Modern Entrepreneur

    eCommerce Outsourcing for the Modern Entrepreneur

    How do you ensure your eCommerce startup isn't a bust? Outsourcing could be a solution.

    The evolution of omnichannel - how to provide an exceptional customer experience

    The evolution of omnichannel - how to provide an exceptional customer experience

    Omnichannel solutions have evolved to cater for the growing number of ways shoppers interact with retailers – but has your business done the same?

    Marketing and Sales Strategy: 10 Tips to to Fuel Your Business Growth

    Marketing and Sales Strategy: 10 Tips to to Fuel Your Business Growth

    Interested in planning for business growth? This blog takes you through the top 10 marketing and sales tactics to help scale your business.

    How to leverage remote working to deliver business efficiencies

    How to leverage remote working to deliver business efficiencies

    Remote working is no longer a luxury for a lucky few but a key strategy to deliver increased productivity, reduced costs and happier employees.

    Top 9: The Best Productivity Apps and Hacks for Businesses

    Top 9: The Best Productivity Apps and Hacks for Businesses

    This blog explores the top nine best productivity apps and hacks and how you can leverage them in your business to drive efficiencies.

    Project management's ultimate tool - the business case

    Project management's ultimate tool - the business case

    What is a business case? Why is it important? How do you write one? Find out more here, plus a FREE downloadable planning template.

    The top 7 things to look for when choosing the right tech solutions for your business

    The top 7 things to look for when choosing the right tech solutions for your business

    Keeping pace with technological change is not easy but there are a few essential factors all business owners should consider when adopting new..

    Why companies are NOT outsourcing their accounting services

    Why companies are NOT outsourcing their accounting services

    There are various reasons some businesses choose not to outsource their accounting services – and just as many reasons they should reconsider.

    The trends set to shape the insurance industry post-pandemic

    The trends set to shape the insurance industry post-pandemic

    How can you ensure that your insurance offerings come out on top post-pandemic? Check out these key industry insights to ramp up your business plans..

    Industry leader appointed CEO of MicroSourcing and Beepo

    Industry leader appointed CEO of MicroSourcing and Beepo

    Highly respected contact center professional Haidee C. Enriquez has been appointed CEO of MicroSourcing and Beepo.

    What You Need to Know About Insurance Outsourcing

    What You Need to Know About Insurance Outsourcing

    This blog is your ultimate guide to everything you need to know about insurance outsourcing to the Philippines.

    How to maintain a great workplace culture in a remote model

    How to maintain a great workplace culture in a remote model

    MicroSourcing

    Top business efficiency lessons from COVID-19

    Top business efficiency lessons from COVID-19

    COVID-19 has provided insight into how we can increase business efficiency. Discover the ways to make efficiency gains without significant..

    A guide to social selling

    A guide to social selling

    Social selling can help you reach more customers, win more sales, close more deals, and build trust with prospects.

    Artificial intelligence and the future of accounting​

    Artificial intelligence and the future of accounting​

    Artificial intelligence is impacting accounting services but also offers great opportunities for those who can shift from compliance to business..

    Business planning for 2021

    Business planning for 2021

    COVID-19 has posed huge challenges to business continuity and planning but has also opened up opportunities for reinvention.

    Offshoring companies rise to the challenge during uncertain times

    Offshoring companies rise to the challenge during uncertain times

    In a year of so much uncertainty, one of the few guarantees has been the need for businesses to be more innovative and nimble than ever.

    How to digitize your sales process

    How to digitize your sales process

    Using digital tools such as video conferencing and automation can lead to a more efficient sales process.

    Why digital solutions are the key to meeting consumers’ changing needs

    Why digital solutions are the key to meeting consumers’ changing needs

    Digital solutions need to be at the forefront of thinking to remain competitive in a world where consumers consider CX their top priority.

    eCommerce trends in a post-COVID world

    eCommerce trends in a post-COVID world

    eCommerce industry trends are coming to the fore. Retailers are becoming strategic since Covid 19 hit. Learn about the trends and what to do to stay..

    The questions you need to ask your back office offshoring provider

    The questions you need to ask your back office offshoring provider

    To boost efficiency, it’s important to select the right back office outsourcing provider for your business.

    Future trends that will impact the Philippine outsourcing industry

    Future trends that will impact the Philippine outsourcing industry

    The following blog discusses three key trends that will impact the future of the Philippine outsourcing industry.

    How much can your business really save by offshoring?

    How much can your business really save by offshoring?

    Businesses around the world are facing unprecedented pressure and many are tapping into the strategy of outsourcing to ease the financial load.

    The impact of COVID-19 on the healthcare industry

    The impact of COVID-19 on the healthcare industry

    The following blog explores the impact of COVID-19 on current trends emerging in the healthcare industry.

    Full-time staff vs contractors: The top 5 reasons you should consider working with a BPO

    Full-time staff vs contractors: The top 5 reasons you should consider working with a BPO

    When outsourcing to an offshore location like the Philippines, there are a few key considerations to note.

    The top 4 benefits of offshoring your technical support

    The top 4 benefits of offshoring your technical support

    The following blog explores the top four benefits of offshoring technical support in your business.

    Future trends in the insurance industry

    Future trends in the insurance industry

    The following blog explores future trends in the insurance industry.

    PROBE CX completes acquisition of leading global experience provider Stellar

    PROBE CX completes acquisition of leading global experience provider Stellar

    PROBE CX completes acquisition of leading global experience provider Stellar

    How to integrate your offshore and onshore teams

    How to integrate your offshore and onshore teams

    Read this blog for three key steps that will ensure your integrating your offshore team into your onshore team effectively.

    How to ensure client experience is at the center of your accountancy firm

    How to ensure client experience is at the center of your accountancy firm

    Read this blog for three key steps that will ensure you're integrating your offshore team into your onshore team effectively.

    5 Departments You Might Consider Outsourcing Other Than Customer Service

    5 Departments You Might Consider Outsourcing Other Than Customer Service

    5 departments to outsource other than customer service

    Top 10 benefits of outsourcing accounting and payroll

    Top 10 benefits of outsourcing accounting and payroll

    Learn through 10 simple tips, how you can leverage outsourcing accounting and payroll services for your business

    How to scale your accounting firm

    How to scale your accounting firm

    Growing your accounting firm requires new thinking around resourcing to reduce the cost of transactional tasks.

    The evolution in offshore outsourcing

    The evolution in offshore outsourcing

    With the growth in technology and automation, today’s outsourcing centres look very different from years gone by and businesses are reaping the..

    How to grow your niche eCommerce business

    How to grow your niche eCommerce business

    Growing a niche e-commerce business can be tricky, but by focusing on a few key areas and strategies, your online retail store will be set for..

    How to ensure your staff remain productive when working remotely

    How to ensure your staff remain productive when working remotely

    The biggest challenge of managing remote offshore staff is maintaining productivity. Here are 5 simple tips to make sure your staff stay productive

    7 business apps that will improve business efficiency

    7 business apps that will improve business efficiency

    Start using the apps in this blog to improve your business efficiency.

    5 tips to manage remote staff effectively

    5 tips to manage remote staff effectively

    The following blog discusses the top 5 tips to manage remote staff effectively

    The top 5 benefits of outsourcing

    The top 5 benefits of outsourcing

    The following blog discusses the top 5 business benefits of outsourcing.

    9 Reasons the Philippines is a Top Offshoring Destination

    9 Reasons the Philippines is a Top Offshoring Destination

    The following blog discusses in depth why the Philippines should be your outsourcing destination of choice.

    The straightforward guide to back office outsourcing

    The straightforward guide to back office outsourcing

    What is back-office outsourcing and how can a business benefit from it? Find out in this blog.

    Surviving and Thriving in COVID-19

    Surviving and Thriving in COVID-19

    If your business is struggling to meet demand, smarter resourcing through outsourcing offshore is key to thriving during COVID-19.

    How to plan for the post-JobKeeper business environment

    How to plan for the post-JobKeeper business environment

    Businesses need to begin planning now for the end of JobKeeper subsidies if they are to remain operating and owners need to strongly consider cost..

    The Rise of Remote Working

    The Rise of Remote Working

    Remote working is on the rise and the benefits to an organization can be profound.

    Live Chat Outsourcing - Supercharging Startup Business' Growth

    Live Chat Outsourcing - Supercharging Startup Business' Growth

    Live chat is the latest customer service must have - and live chat outsourcing is one way start ups can get it working for them when they most need..

    Step by Step Guide in Setting Up an Outsourced Technical Support Team

    Step by Step Guide in Setting Up an Outsourced Technical Support Team

    You’ve taken the leap and decided offshoring is the way to go - now here’s some advice on the nitty gritty of tech support outsourcing in the..

    Customer Service Outsourcing Directions in 2020 - The Future is Offshore

    Customer Service Outsourcing Directions in 2020 - The Future is Offshore

    The future of customer service outsourcing is bright - and high tech - but don’t be fooled, there’s much more to it than AI and chatbots.

    Could Outsourced Customer Service Be Your Secret Weapon?

    Could Outsourced Customer Service Be Your Secret Weapon?

    Risks come with running an outsourced customer service team. Manage the risks and weigh on the benefits to know if offshore operation fits your..

    A guide to outsourcing tasks for startups

    A guide to outsourcing tasks for startups

    Learn about statistics surrounding startup success rates, how outsourcing can increase those odds and the tasks you can start outsourcing today.

    Outsourcing fee structures - what you need to know

    Outsourcing fee structures - what you need to know

    Learn about the different types of offshore models, how fee structures work and what you can expect to save by investing in offshore solutions.

    How Does Culture Affect Your Offshoring Success?

    How Does Culture Affect Your Offshoring Success?

    How outsourcing culture in the Philipines can be your key in scaling your business

    8 reasons the right people for your business are in the Philippines

    8 reasons the right people for your business are in the Philippines

    There are many reasons the Philippines is one of the world’s top-ranking offshoring destinations but it ultimately starts with its people.

    How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

    How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

    Choosing the best operations model for your business is half the battle. Understand the risks involved in outsourcing and use them to your advantage

    Should I Try to Offshore By Myself? Or Should I Get an Offshoring Provider to Help?

    Should I Try to Offshore By Myself? Or Should I Get an Offshoring Provider to Help?

    Deep dive into the definition of outsourcing and offshoring to know which model matches your business needs

    10 steps to outsourcing success

    10 steps to outsourcing success

    Discover the 10 key steps to ensuring your outsource journey runs as smoothly as possible in this blog here.

    Why the Philippines Has Become an Offshoring Leader

    Why the Philippines Has Become an Offshoring Leader

    Delve into the makings of this culture and how businesses are building teams in the Philippines effectively.

    The Pros and Cons of Outsourcing HR

    The Pros and Cons of Outsourcing HR

    Learn the benefits of outsourcing hr department than setting up your own

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