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November 2016 | Outsourcing Blog | BPO Industry Updates and Articles

Here's an overview of what happened during the second quarter of this year according to a report created by KPMG-Institutes.com. The agency covered deals with contract values of USD 5 million and over.

In terms of value, the lion's share came from the United States with 71 percent, followed by the United Kingdom with 5 percent, and the rest came from China and Australia.

Data of IT-BPO Deals signed in 2Q 2016 can be seen in the infographic below.
(Data representation is only for visualization purposes and may not add up to 100 percent.)

Global outsourcing industry in review

q2 2016 global outsourcing data

The Philippine economy grew 6.8 percent during the first three months of 2016. It provided ample stability for the country’s gross domestic product (GDP) to expand 7 percent during the second quarter of this year. That being said, the Philippines remained as one of the top three fastest growing economies among the emerging countries in Asia.

Proof of this growth is the domestic demand for office space, majority of which are stemming from the business process outsourcing (BPO) industry.

As for MicroSourcing, 54% of the total contracts signed during the second quarter required Business Support services, 28 percent are for Knowledge Services, and 9 percent each for Information Technology-related services and Creative services.

q2 2016 outsourcing data

*Diagram doesn’t represent deal size.
MicroSourcing deals closed in Q2 came from the following regions:

q2 2016 global outsourcing industry