At this point in time, we have already found the people that will form your offshore team so the only thing that needs to be completed before going live is the signing of our outsourcing agreement. In reality, we will have already discussed the terms of our agreement during steps 1 to 3 of the process. In fact, one of the first steps for us is to send you our draft agreement and while we go through recruitment and selection, we will have formulated a final version of our contract. If by this time no final agreement has been signed then we will do so now before your offshore team goes live.
The exact terms of our outsourcing agreement will naturally depend on the Outsourcing Model  we have agreed upon. In general, the agreement will clearly describe the services we will provide, the responsibilities of each party, the outsourcing resources (people and infrastructure, hardware/software) involved and the compensation scheme. Our standard agreement consists of two parts:
- A master agreement which governs our overall outsourcing services and the general terms of our cooperation without getting into project specifics.
- An initial project outline which gives the details of the involved personnel and the agreed compensation scheme.
As we will learn later, this division enables us to add additional resources without having to enter an entirely new agreement. When additional resources are added, we can simply draft and sign additional project outlines which will still be governed by our master agreement.
Once the agreement has been signed and received by both parties then your team can become operational. This happens in
Step 5: Starting Operations
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