Aquino Reiterates PH BPO Support
by: Sarah Joson
Monday, September 24, 2012
During the International Contact Center Conference and Expo (ICCCE) held in Pasay City, President Benigno S. Aquino III restated that he fully supports the business process outsourcing (BPO) sector of the Philippines. He noted that the sector was able to grow and hold its position in the global outsourcing arena because Filipinos, the government, and private companies are working together.
Furthermore, he said the BPO sector displayed exemplary traits for other sectors, and showed resilience against the changing market.
In fact, one of the government’s goals is to improve the country’s knowledge process outsourcing (KPO) sector and they are trying to achieve that by refining the partnership of the Department of Science and Technology and the Commission on Higher Education as well as investors.
On the academic side, the Service Management Program is now being included in the curriculum of schools such as the Asia Pacific College and the University of Makati.
Across all levels, the President said they are working on the competencies of the Filipinos with other programs like the K+12 platform and augmented budget allocation for state universities and colleges. Another initiative is the Training for Work Scholarship Program or TWSP for skills training and development in other sectors.