What is Outsourcing?
Cloud Computing Tops List of IDC 2010 Tech Predictions
by: Karen Cayamanda
Tuesday, December 15, 2009 | Outsourcing Research / Trends | Comments (0)
Cloud computing got the top spot in the list of 2010 Technology Predictions of IDC, a global market intelligence firm.
"[Cloud computing] will move from an amorphous buzzword to a more tactile reality as service providers come to grips with the challenges of providing public cloud and organizations realize the flexibility that implementing a cloud infrastructure internally can provide," said Simon Piff, Head of Asia/Pacific Predictions Committee for 2010. He added that transformation and recovery are two major factors that will affect the top technology predictions for next year.
IDC Technology Predictions for 2010:
1. Cloud computing
2. Business analytics
3. Adoption of social media in enterprises
4. Converged fabric solutions
5. SaaS to KaaS
6. Growth of mobile segment
7. Dawn of the enterprise appliance
8. Chargeback functionality
9. “Intelligent” initiatives and tenders in Asia
10. Machine-to-Machine (M2M)
Source:
http://www.techworld.com.au
China emerging as RP BPO rival
by: Carlo Abadilla
Monday, December 14, 2009 | Outsourcing Research / Trends | Comments (0)
According to Socio Economic Planning Secretary, Augusto Santos, China is an outsourcing destination that will prove as a key challenge for the Philippine Business Process Outsourcing (BPO) sector.
According to the Philippine Daily Inquirer, Santos stated in a briefing that the Philippines “may be overtaken” if precautionary methods are not undertaken. The briefing followed a meeting of the National Economic Development Authority (Neda) board and the National Anti-Poverty Commission in Malacañang.
Santos exhibited recent developments in China, namely its continuing effort to improve its English proficiency levels.
“We are part of the global community and there is economic competition among countries. If we want to increase our competitiveness, we have to continuously improve our proficiency in English,” Santos stated.
The Philippines’ advantage as an outsourcing destination was partly affected upon integration of a new minimum wage law. Along with India, the Philippines has been facing competition from outsourcing destinations such as Vietnam, Malaysia and Sri Lanka – who have all been aggressively marketing themselves as BPO destinations; the Inquirer said.
Source:
http://business.inquirer.net/
BPO execs name tight labor market as top concern
by: Carlo Abadilla
Thursday, December 03, 2009 | Outsourcing Research / Trends | Comments (0)
A survey conducted by Outsource2Philippines and the Business Process Association of the Philippines (BPA/P) – the Philippines’ governing outsourcing body – showed that 54% of BPO executives believe the tight market for qualified outsourcing workers could limit the local outsourcing industry’s growth.
According to the Philippine Daily Inquirer, 46% of the executives polled claimed that retaining workers in the Knowledge Process Outsourcing subsector was also a major concern. Those surveyed named complex training requirements (34 percent), high competitive wages (30 percent), and inadequate education infrastructure (29 percent) as other major challenges that the Philippine outsourcing industry faces.
Among others listed were government corruption (21%) and, consequently, the negative perception of the Philippines (15%). However, 52% of the executives indicated that as an outsourcing destination, the Philippines was not as risky as India. Furthermore, the majority of those surveyed said they would ramp up employees by %6 to 50% in the next year.
Source:
http://business.inquirer.net/