What is Outsourcing?
IT Execs Say Outsourcing Poses Network Security Risk
by: Karen Cayamanda
Wednesday, September 30, 2009 | Outsourcing News | Comments (0)
Many IT executives and network administrators felt that outsourcing technology jobs to offshore locations poses risk on network security. This finding is based on a recent survey commissioned by secure file transfer solutions provider VanDyke Software and conducted by Amplitude Research, an independent mail and online survey company.
Of the 350 respondents, 69% said that outsourcing tech jobs offshore has a negative impact on network security. Nine percent (9%) said it has a positive impact while 22% felt that outsourcing has no impact.
"The survey results indicate there is sentiment, as well as initial data, that suggests outsourcing tech jobs offshore is a matter that needs greater scrutiny in the area of network security," said Jeff Van Dyke, VanDyke Software's president and founder.
Source:
http://www.vandyke.com
RP BPO growth at 22% despite crisis
by: Carlo Abadilla
Friday, September 25, 2009 | Outsourcing News | Comments (0)
Although the global economic crisis has slowed down inshore and offshore outsourcing markets, the sector has still managed to post double-digit growth in a time where there is virtually no growth elsewhere to be had.
The Philippines will close the year with likely 21.7% growth, which amounts to US$7.3 billion according to ICT research advisory firm XMG Global. The slackened pace of IT services and delay of expansions of several captive players have been cited as reasons for it not reaching its expected 24% growth XMG projected.
Source:
http://mb.com.ph/
India, China, and RP Named as Top BPO Players
by: Karen Cayamanda
Thursday, September 24, 2009 | Outsourcing News | Comments (0)
As India and China registered outsourcing revenues worth US$48 billion and US$28 billion respectively, and the Philippines with an estimated US$7.3 billion by the end of 2009, these countries are the top players in the global outsourcing scene. This is according to a report made by XMG Global, a research firm in Canada.
The world's total revenue for this year is poised to reach US$373 billion. Vincent Altez, XMG Global senior analyst, said that India's market share will reach 44.8 percent, while China will account for 25.9 percent. The Philippines is considered as the third best BPO destination, and the country is expected to generate 6.9 percent of the global outsourcing revenue.
"We are seeing new levels of normalcy in which the recession has provided the opportunity to rationalize, and shift work to other offshore destinations other than India,” Altez said.
Source:
http://www.zdnetasia.com
RP primed for post-crisis
by: Carlo Abadilla
Wednesday, September 23, 2009 | Outsourcing News | Comments (0)
The JFC (Joint Foreign Chambers) along with Philippine Government agencies, are in the process of producing a road map that will maximize the growth of key sectors in the Philippines as the global economy shows signs of recovery.
Henry Schumacher, executive vice presdient of the European Chamber of Commerce in the Philippines, stressed the importance of identifying “who is going to do what and when” in areas that the Philippines have a significant advantage over foreign competitors. These areas are agribusiness, creative industries, information technology-business process outsourcing (IT-BPO), tourism and wellness, infrastructure, manufacturing, and logistics, and mining.
The month-long meetings, which began on September 15, will conclude on October 15. In ensuring the key sectors are primed for the post-crisis, Schumacher voiced concerns regarding legislative functions amid the onset of presidential elections; which take place in 8 months.
“We will have a dialogue with government agencies on what can be done administratively. We want to see some cuts in bureaucratic barriers and come up with administrative innovations,” Schumacher said.
Source:
http://www.businessmirror.com.ph/
BPO Industry to Employ a Million Workers in 2010
by: Karen Cayamanda
Tuesday, September 22, 2009 | Outsourcing News | Comments (0)
At least one million Filipino workers will be employed in the country's business process outsourcing (BPO) industry by 2010. This is according to a statement from Malacañang which was released last September 20. The Palace is confident that BPO jobs will reach one million next year despite the current global economic slowdown.
The BPO sector is poised to grow further as it offers not only voice-based services but also non-voice work including medical transcription, animation, and software development. With $6.1 billion in revenues generated last year, the sector has become a major factor in helping the economy of the country.
While most BPO companies set up offices in Metro Manila, other provinces such as Cebu, Subic, Baguio, Cagayan de Oro, and Bacolod are emerging as ideal hubs for outsourcing, and the government has launched a training program called PGMA-Training for Work Scholarship Program (PGMA-TSWP) to meet the increasing demand of the growing industry.
Source:
http://www.philstar.com