IT Support Engineer

Responsibilities

He or she will be responsible for the following:

• Perform first-level IT support-related activities on issues regarding the use of computer hardware and software, telephony and network devices for Microsourcing and its clients
• Perform timely escalation of pending support-related issues to various Microsourcing departments for further analysis and resolution
• Performs other duties within areas of expertise as requested

Requirements

• Graduate of Bachelor Degree on Information Technology, Computer Science or Engineering-related courses with formal trainings (Cisco Cert, MCSA, etc)
• At least 1-3 years of solid work experience on a Helpdesk or Technical Support capacity
• Highly knowledgeable with MS Systems Administration particularly with Windows Server 2003 / 2008 Directory Services
• With experience in using MS Servers, Database systems, Office systems, Call management, VoIP applications/systems
• Proficiency in CISCO IOS and CISCO Switches troubleshooting
• Linux/UNIX and ITIL is a plus
• Troubleshooting skills on computer hardware, computer software, wired and wireless network and communication devices (WAN/LAN/Server/Desktop Support)
• Excellent understanding of the English language (oral and written)

Job Package Details

This is the compensation package for this job opening:

Above all we offer a fun, dynamic and highly professional working environment where we provide you with the training, skills and international exposure to become a more powerful player in the global economy!

Apply Now!

E-mail Us
Send your resume to join@microsourcing.com and kindly write the position you're applying for as the subject of the message. In your email message you could highlight some of your qualifications as well as your current and expected salary.

Call Us
Landline: (+632) 338-0001, ask to be connected to the recruitment department (Option 2).
Mobile: (+63922) 890-3183