The Current Condition of Global IT Outsourcing
by: Sarah Joson
Wednesday, September 19, 2012
Category: Outsourcing News
The study denotes that 76% strongly consider outsourcing IT services and cite cost efficiency as the most crucial factor, along with access to skilled workforce and flexibility. However, only 19% said they will outsource more, which is less compared to last year’s 25%.
Included in the report were the developments in delivery models and benefits of proper insourcing, nearshoring, and offshoring practices.
Thirty percent of respondents came from financial services firms, 58% of which stated they will outsource more next year. Furthermore, 90% of public sector organizations are outsourcing IT, 29% of which procure IT services abroad.
Other segments in technology outsourcing like application development and management, infrastructure management, and network services were also analyzed.
According to KPMG’s Technology Shared Services and Outsourcing Advisory Head Lee Ayling, technology and outsourcing are fuelling UK businesses, and in a rapidly evolving industry, IT providers should be able to accommodate new demands and trends.
Nonetheless, UK businesses are still anticipated to spend for IT services, but providers shouldn’t be complacent as this could change over time.